ZANUS FRONT OFFICE FOR LOGISTICS — AI CHAT & VOICE

Website chat that books the pickup — not a tracking widget with a mood.

Shippers and consignees ask the website what they would ask the desk: where is PRO 4471, do you serve this ZIP, what is the cutoff for tomorrow’s linehaul, do you do liftgate, is my container cleared. The AI answers from your connected systems and approved information, in text or real voice, in 40 languages — and books the pickup or dock appointment right there. Compliance questions go to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what shippers actually ask

Status by PRO, BOL or reference from your tracking feed; transit times, coverage, cutoffs, accessorials and document checklists from your pages and rate documents only.

Books in the conversation

Pickup window, dock slot or delivery appointment by your door rules; confirmation sent; BOL template attached. No “call the desk to book”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge or connected data. No guessed ETAs, rates or duties — a person confirms.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own operation7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

Full funnel in the chat window
Instant handover with full transcript
Auto dark / light theme, your branding

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can a consignee see another shipper’s freight?

No. The chat shows status only for the shipment the visitor identifies with the reference you require — PRO, BOL or tracking number plus the check you set — and only the fields you expose. Rates and account terms are shown to the account’s own contacts.

How does it handle a refused or damaged delivery reported in chat?

Your rules: it collects the shipment reference, what happened, photos and the contact, files the exception to your operations desk immediately, and tells the visitor what happens next. It never decides liability or promises a redelivery time the data does not show.

Try it free on your own operation. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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