Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Defense Contractors. The answering service for defense contractors that never closes

AI Phone is an answering service for defense contractors that picks up the switchboard, the BD line and the program hotline on the first ring, day and night. It answers from the public information you approved, takes messages with the callback number read back, and puts contracting, export and security calls through to the named person.

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Zanus AI · AI Phone · All calls
Answering service for defense contractors: the call register with length, outcome, language and handler, real Zanus AI screen

All calls

Every call with its length, outcome, language and who handled it; the transcript and summary open in one click, and the register exports for your records.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Contracting officers always go to the contracts manager; security matters go to the security office.”

Lisa“Calls from contracting officers transfer to the contracts manager, and security matters go to the security office before anything else. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Defense Contractors use it

1

In late September three buyers from different primes call within a minute; the switchboard answering service picks up each one at once, with no hold queue.

2

A depot maintainer calls at 2 AM local time about a spare; the AI files his message for customer support with the number read back.

3

A caller starts reading a drawing number aloud; the AI says your approved line and transfers him to the security office.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
  • A local number in your area, or your own number ported in
  • Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
  • Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
  • Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
  • Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
  • Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
  • Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
  • Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
  • Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
  • Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
  • Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
  • Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
  • Robocalls and telemarketers get one polite goodbye and stay away from your team
  • Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
  • Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Call answering

Call answering for defense contractors, line by line

First ring, every hour

No hold queue and no menu to learn: a buyer, a contracting officer or a depot simply says what he needs, and the AI answers at 2 PM or 2 AM alike.

Departments that pass callers on

Set up the desks you have, such as business development, orders, program support and returns; each becomes an AI voice with its own name, running AI only, AI first or people first.

Transfers announced

When a caller needs a person, the transfer rings your colleague on the computer, the phone app or a mobile, and he hears who is calling and why before taking the call.

Messages read back

A message is filed for the right person with the callback number read back digit by digit, and one dictated just before the caller hangs up is still written from the call.

Set-up

After-hours answering service for defense suppliers in 2 minutes

1

Forward your lines

Forward the switchboard, the BD line and the program hotline to the Front Office; the AI answers from that moment and no number is ported.

2

Name the desks

Tell Lisa who covers business development, contracts, program support and security, and the hours each can be reached in person.

3

Choose the night

Outside your hours pick full AI service, take-a-message only or voicemail, and write the line callers hear during a plant shutdown.

4

Hear it first

Call your own number before deciding; the free week needs no credit card and ends with a report of every call.

Questions & answers

AI Phone for Defense Contractors: questions & answers

Can an answering service for defense contractors keep our existing numbers?

Yes. Forward each line you have to your Front Office number and calls are answered from that moment, with no porting. If you later want a number moved in, the port is handled with your carrier, or you take a new local number.

Will the AI answer contractual or export questions on the phone?

No. A rule sends those calls to the contracts manager or the person who owns export questions, who hears the reason before connecting, or the AI takes a message with the callback number confirmed. It gives no determination and makes no commitment.

What does an AI answering service for government contractors do after hours?

What you choose per department: full AI service, take-a-message only or voicemail. On holidays and shutdown days, callers hear the message you wrote for that day, and a request for a person is filed for the next morning.

Is every call to the switchboard written down?

Yes. Each call the AI answers is saved with its transcript, summary and outcome on the caller's record, new callers become contacts, and the morning briefing lists what came in overnight. Recording a call is a separate switch, off as shipped.

Does the phone AI discuss classified or controlled subjects?

Never. It answers only from the released facts in your knowledge, and a caller who raises a classified, export-controlled or program-specific subject hears your approved wording and is put through to the owner you named.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Defense Contractors ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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Or call +1 (954) 736-3939 — the AI answers.