Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Defense Contractors. The service desk's callbacks queued in the browser.

AI Call Desk gives your service-desk and BD-support staff a work queue and a phone in the browser that calls from your company number. The queue shows who to call and why, from overnight unit calls to buyers chasing quotes, each call is transcribed onto the contact's record, and two dictated lines afterwards schedule the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every caller asking for contracts by name into the morning callback queue.”

Lisa“Done: callers who asked for contracts by name now appear in the morning callback queue with the transcript attached.”

Any setting, in any module · applied only on your yes

How Defense Contractors use it

At 7 AM the service desk sees the overnight unit calls that need a person, each with its transcript and case.

A BD-support specialist calls a buyer back about an RFQ question from the browser, using the company number.

After a call, she dictates that the buyer needs a revised quote by Friday; the AI creates the task.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Defense Contractors: questions & answers

Can our service desk call from the browser?

Yes. AI Call Desk adds a phone in the browser that calls from your company number, and each call is transcribed into the contact's story as it happens.

What does the work queue contain?

Who to call, why, and from which conversation, prepared by Front Office from overnight calls, forms and e-mails. Your staff start the day with the list, not the voicemail box.