Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Passenger Transportation. A transportation answering service on the first ring

AI Phone is a transportation answering service that picks up your reservation line on the first ring, day and night, in the caller's language. It answers timetable and luggage questions from your pages, books the ride with AI Booking, takes messages with the callback number read back, and puts accident calls straight through to your duty supervisor.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Today's calls

Transportation answering service: the day's calls with who called, who handled each and the outcome, real Zanus AI screen

Today's calls

Every call of the day with who called, who handled it and how it ended, so the morning shift starts knowing what happened overnight.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Accident and injury calls go straight to the duty supervisor, day or night.”

Lisa“Accident and injury calls now ring the duty supervisor first, with who is calling and why announced. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Passenger Transportation use it

At 4:40 AM a traveler calls to move her airport pickup to a later flight, and the AI books the new time.

On a storm morning every caller asking about the 7:30 sailing hears the notice you approved, with no hold queue.

A caller reports a passenger collapsed on the coach; the AI puts the call through to the duty supervisor at once.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

On every call

A limo answering service that finishes the call

Answers from your pages

Timetables, pickup points, luggage and pet rules, cancellation terms: the AI searches your approved knowledge by meaning and says so when there is no source.

Routes by reason and language

Reservations, charters, lost property or a named colleague: each department is AI only, AI first or your people first, and transfers ring the desk, the phone app or a mobile.

Messages never lost

A charter organizer who rings after hours leaves a message; the AI reads the number back digit by digit and files it for the charter desk.

Every call written down

Each call the AI answers is saved with its transcript and summary on the caller's record, and the morning briefing lists what came in overnight.

Set-up

After hours answering service for transportation companies in 2 minutes

Forward your line

Forward the reservation number to your Front Office line; calls are answered from that moment, with no porting.

Lisa reads your pages

She reads your timetables, service area and terms, then asks your hours and the languages your riders speak.

Name the duty line

Tell Lisa who takes accident and injury calls at night and which desks take the rest; she shows the change before and after.

Listen before you decide

Call your own number, hear the AI answer, and read the report of every call after 7 free days with no credit card.

Questions & answers

Questions about a transportation answering service

What is a transportation answering service?

A service that answers the phone for a limo, shuttle, coach or rental operator when nobody at the desk can. AI Phone does it with AI voices on your own number: it answers from your pages, books rides, takes messages and routes urgent calls, and writes every call down. A coach operator uses it as a charter bus answering service for group requests.

Can a limo answering service book rides on the call?

Yes, with AI Booking added: the answering service for limo companies then books the ride itself. The AI offers only the times a car or van is free, asks the questions you set such as the flight number, verifies the caller and sends the confirmation at once.

What do after-hours callers hear?

After closing time the line runs on full AI service, takes messages only or goes to voicemail, as you pick. On a holiday or a closure, callers hear the message you wrote for that day, and a message left is filed for the right person with the callback number read back digit by digit.

Does the AI give safety advice to a caller?

No. Anything about an accident, an injury or a safety concern goes to the person you name, who hears who is calling and why before the call connects. When nobody can be reached, the AI says the line you prepared for that hour and takes the message.

Can we keep the number painted on our vehicles?

Yes. Forward the number on your vehicles and your website to the Front Office and calls are answered at once, with no porting and no hardware to install. A new local number is also available for a new depot.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Passenger Transportation ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.