Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Passenger Transportation. An AI knowledge base for transportation companies, tested nightly

AI Knowledge is an AI knowledge base for transportation companies: your timetables, pickup points, luggage and pet rules, terms and documents in one tree, and the AI answers riders on every channel only from it. Anything not written down is held back rather than guessed, waiting for your one answer, and tests run each night to prove the answers still hold.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Contradictions

AI knowledge base for transportation companies: two conflicting rules paired with the reason, real Zanus AI screen

Contradictions

Two rules the AI cannot follow at once are paired with the reason; edit one, or keep both and say which one wins.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never promise an arrival time on the phone.”

Lisa“A NEVER rule is drafted: no arrival time promised on the phone, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Passenger Transportation use it

You dictate a rule never to promise an arrival time; it is read back and goes live on APPROVE & DEPLOY.

A new winter timetable page appears on your website and joins the knowledge with the daily scan.

Two rules about bikes on the coach contradict each other and are shown side by side, so you say which one wins.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

A knowledge base for passenger questions, in one tree

The company

Locations, hours and holidays, languages, departments and lines: the facts riders hear, in your company's own words.

The rules

What the AI never says, always says, the scripts and the questions to ask first, each with its channels and its test.

The library

Timetable pages, terms, documents up to 25 MB, pictures and videos, read topic by topic, with the order of trust you set.

Quality

What the AI learned, what waits for your word and the nightly proof that it still answers riders right.

Set-up

Chatbot training for bus companies in 2 minutes

Your website, read

Give Lisa your address; the site map and menu are scanned, and pages, pictures and videos join topic by topic.

The first questions

Answer by talking what you do, what she must never promise and how you recommend; each answer becomes a rule.

Rules and files

Add the rules you already follow and drop in your terms; contradictions are paired and each rule gets its test.

Ask what riders ask

Run it on your own operation for 7 days, ask it what riders ask and read the quality tests before you decide.

Questions & answers

Questions about an AI knowledge base for transportation companies

How does the AI learn our timetables and rules?

Lisa reads your website, scans it again every day and asks the first questions: what you do, what she must never say or promise and how you recommend. Your documents and the rules you dictate join the same timetable and fare rules knowledge base, and nothing goes live before you press APPROVE & DEPLOY.

What happens when a rider asks something not written down?

It is never guessed. The sentence is held back, Lisa says she will verify and come back, and the question waits under Q&A and gaps; answer it once, and rider FAQ automation carries it to every channel from then on.

Can we announce a cancelled run or a closed road?

Yes, as a fact you approve: tell the assistant what changed, read the proposal and approve it, and the phone, the chat and the inbox answer from it. Remove it the same way when service is back to normal.

How do we know the answers are still right?

Each rule carries a test question with the words its answer must and must not contain, and it runs every night, green or red. Every question you answered once is replayed daily, and one that stops surfacing reads rolled back.

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