Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Higher Education. An AI call center for universities, open all night

AI Phone is a call center for universities that answers the admissions line, the one-stop student services number and each office's calls on the first ring, 24/7, in the caller's language. It answers from your published programs, deadlines and policies, books campus visits and advising, takes messages for each office and puts callers through to staff when a person is needed.

TRY AI PHONE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · Messages

Messages

Each message a caller dictated is written out for the office it concerns, with Call back, Heard and Done, so no applicant waits on a lost slip.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Questions about a named student's record go to the registrar; crisis calls go to counseling.”

Lisa“Record questions will ring the registrar, and crisis calls will reach the counseling line first, with your emergency wording read. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Higher Education use it

On decision day three hundred families call about deposits; each hears your published deadline and housing steps, and counselor questions wait on the record.

A parent in Seoul calls at 3 AM your time; the admissions phone answering service picks up in Korean and books a counselor call for your office hours.

A caller asks who handles research partnerships; the AI tells the research office who is calling and why before the call connects.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

On every call

Call center solutions for universities, office by office

First ring, any hour

No hold music and no phone menu during add/drop week: every caller is answered at once, and your office hours only decide when a person can be reached.

Answers from your published pages

Deadlines, document checklists, tuition schedules and office hours come from your own pages, searched by meaning; with no source, the AI offers a person instead of guessing.

Routed by reason and language

Admissions, the registrar, financial aid, housing and the international office can each be a department, answered by the AI alone, the AI first or your staff first.

Messages filed for the right office

The callback number is read back digit by digit and the message lands with the office it is for, even when a caller dictates it just before hanging up.

Set-up

Set up your campus phone line in 2 minutes

Forward the admissions line

Forward the number printed on your viewbook and website to your Front Office; calls are answered from that moment and porting can wait.

Name your offices

Tell Lisa which offices answer which questions and when each counselor can be reached on the computer, the phone app or a mobile.

Write the urgent-call wording

Give Lisa the emergency wording your institution approved and the person each shift transfers students in distress to.

Listen before you decide

Call your own admissions number, hear it answer in two languages, then run the free week on real calls with no credit card.

Questions & answers

AI Phone for Higher Education: questions & answers

What is a call center for universities?

A service that answers a college's calls when staff cannot. AI Phone does it with AI departments on one number: admissions, the registrar, financial aid or housing each answer in the caller's language, 24/7, finish the simple calls and pass the rest to the right office.

Can an AI voice agent for higher education book campus tours?

Yes, with AI Booking added. It offers only the tour times that still have seats, asks how many are coming, books the visit while the family is on the line and sends the confirmation before the call ends.

Do students have to go through a phone menu?

No. Callers say what they need in their own words, such as 'I need my transcript' or 'my portal is locked', and the AI answers or routes them by reason and language, with no hold queue.

Can staff still answer calls first during office hours?

Yes. Each department picks AI only, AI first or your people first. A transfer rings the counselor's computer, the phone app on her smartphone or her mobile, and she hears who is calling and why before taking the call.

What happens to admissions calls after hours?

Outside office hours, after-hours answering for admissions is full AI service, messages only or voicemail, as you choose. Every call is saved with its transcript and summary, new callers are saved as contacts, and the morning briefing tells admissions what came in overnight.

How are university call center services priced?

Per company, never per seat or per counselor, so every office shares one subscription. The plans are on the pricing page, and the 7-day free trial runs on your own admissions line without a credit card.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Higher Education ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.