ZANUS FRONT OFFICE FOR HIGHER EDUCATION — REQUESTS & CASES

Student requests that file themselves — add/drop week and giving day included.

A transcript request at 11 PM, an enrollment verification for an employer, a hold the student does not understand, a missing document the applicant swears was uploaded, an alumna’s address change, a complaint about a closed office, a company asking to sponsor a capstone: the AI identifies the constituent, files the case with everything it needs, routes it to the right office — registrar, bursar, aid, international, department, advancement — and keeps the requester informed until it is closed.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Constituent, program, term, document type, delivery address, what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Transcripts and holds to the registrar, balances to the bursar, awards to aid, visa documents to the international office, partner requests to the department.

Status updates sent

The student hears when the transcript was released or the hold was cleared; the partner hears who owns their request — automatically, in their language.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own campus7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A student with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That student stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI clear holds, release records or decide appeals?

Never. It files, routes and informs. Every decision about a record, a hold, an award or a complaint is a person’s; the AI makes sure the request arrives complete and the student is not left wondering. Welfare concerns are transferred immediately.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own campus. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free

VIEW ALL NEXT❯