Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Higher Education. The AI knowledge base for universities, one tree

AI Knowledge is the AI knowledge base for universities behind every channel: your website, catalogs, policies and rules in one tree, and the AI answers students, families and staff only from it. A question it cannot answer is never guessed; it waits for your office to answer once, and nightly tests show the answers still hold.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · One tree

One tree

Your institution's facts, the rules the AI follows, the pages it answers from, the pictures it can show and what waits for review sit in one tree.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never share a student's grades, schedule or balance.”

Lisa“The rule will apply on every channel, with a nightly test that checks no answer gives a student's grades, schedule or balance. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Higher Education use it

A new add/drop deadline appears on the registrar's page and joins the knowledge the next day, without anyone retyping it.

Admissions adds a rule by talking, never estimate a student's chance of admission, and it goes live only after the approval click.

A test asking about the application fee turns red after a page changed, and the office fixes the answer by talking.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

One tree

A knowledge base for student questions on every channel

One tree keeps the approved answers for every channel students use, from the admissions line to the website chat and the registrar's inbox.

The institution

Identity, campuses, hours and closures, languages, offices and people: the facts the AI says, written in your institution's words.

The rules

What the AI never says, always says, its scripts and the questions to ask first, each with its scope, its channels and its test.

The library

Catalogs, policy pages, documents, pictures and videos, read topic by topic, with the most trusted source winning when two disagree.

Contradictions paired

Two rules the AI cannot follow at once are shown side by side, so your office decides which one wins instead of the machine.

Set-up

Chatbot testing for admissions answers, set up in 2 minutes

Your website read

Give Lisa your address; pages, pictures and videos join the knowledge topic by topic.

The first questions

Answer what you do, what must never be said or promised and how you recommend, by talking.

Your rules and files

Add the rules your offices follow and drop in handbooks; each rule gets its own test.

Read the tests

Run it on your own questions for 7 days with no credit card and read the quality tests before deciding.

Questions & answers

AI Knowledge for Higher Education: questions & answers

What is an AI knowledge base for universities?

The set of facts, rules and documents an institution's AI answers from. In AI Knowledge it is one tree: your website, catalogs, policies and rules, read on every call, chat and e-mail, taught by talking and approved before anything goes live.

Does it keep up with our website?

Yes. Your university website knowledge base is refreshed by a scan for new content that runs daily: new pages join with their pictures and videos, changed pages are read again and retired pages leave. Pages you untick, such as last year's catalog, drop out of every channel at once.

What happens when the AI does not know an answer?

It is never guessed. A sentence your knowledge does not support is held back, the AI says it will verify and come back, and the question waits under Q&A and gaps for your office to answer once for every channel.

How does chatbot testing for admissions answers work?

Each rule carries a test question and the words its answer must and must not contain. It runs every night, green or red, and every question you answered once is asked again daily, so a fix that slips shows here first.

Is student personal data learned by the AI?

No. No automation learns personal data such as student names or ID numbers, and any term your office lists as never-learn stays out of the knowledge. Spam and feedback are sorted apart from the lessons the review proposes.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Higher Education ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.