Front Office AI · Higher Education

ZANUS FRONT OFFICE FOR HIGHER EDUCATION

Next-generation AI for Higher Education & Research. Try it free on your own campus. No credit card.

Every applicant answered. Every visit booked. Your admissions and student services desks, finally off the phone. ZANUS AI Front Office for Higher Education is the AI admissions desk, student services line and follow-up desk for universities, colleges, community colleges and research institutes. It answers prospective students, applicants, current students and alumni on phone, website chat, email and web forms — programs, requirements, deadlines, transfer-credit policy, how aid works, holds, transcripts, events — in their language, books the campus visit or the advising appointment in the right calendar, follows up the unfinished application and the undeposited admit, and files each request to the right office. Decisions about a named student stay with your staff; the routine stops landing on the counter. Grounded only in the information your institution approves: no source, no claim.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Front Office Dashboard — the home screen

The real Front Office dashboard: today’s numbers, what needs a person, every menu on the left. In the trial it is yours, with your company in it.

FREE TRIAL · 7 DAYS · NO CREDIT CARD

Give us your website. Ten minutes later, your company answers the phone.

“Give us your website. Ten minutes later Zanus has built a private 7-day sandbox around your company: your knowledge, a phone line that answers as you, your website with Lisa on it, your dashboard with your data. Not old software with an AI button — the AI is the software.”

“No card. No setup fee. Per company, never per seat. You decide after you hear it answer as your company.” One trial per company: a working business website and an e-mail on its domain.

  1. 1
    Your website. Lisa reads it and proposes your departments and people; she asks only what the site does not say.
  2. 2
    Your sandbox, in ten minutes. A phone line in your area code that answers as you and transfers to your real phones, your website with Lisa on it, your dashboard with your data.
  3. 3
    Seven days on your business. Day 1 the first call; day 3 a mail “what your callers asked”; day 7 a report.
  4. 4
    Keep it or walk away. Buy any solution on any day and the sandbox becomes the account — same number, same knowledge, nothing redone. Walk away and nothing is charged.

How you start

Three steps, in the order you like. Most people skip straight to the second.

Watch the demo

Two minutes. The AI presents the Front Office and answers your questions live — the demo is the product.

Start free — 7 days on your business

Your website, your phone line, your dashboard. No card, nothing to install. Start free

Buy what you need

Any solution, on any day of the trial — the sandbox becomes your account. Per company, never per seat. See pricing →

Prefer to own your AI on your own premises? See AI Servers — a separate product. The Front Office above needs no server.

One AI Front Office. Every job your admissions and student services desks do today.

The same 31 menus, read through an enrollment director’s eyes. Each function below is a page of its own, in your vocabulary — enable what your plan includes, add offices as the campus grows. No IT project, no per-seat licenses. Comparing options? See the comparison →

AI Briefing

Every morning: last night’s admissions calls, visits booked, applications started, transcript requests filed — and which students need a call back today.

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AI Phone

Answers the admissions line, the one-stop and forty department numbers on your menu, 24/7 — books visits and advising, files requests, routes “who do I talk to” to the right office.

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AI Chat & Voice

Website chat and voice that answers “do you accept my credits”, deadlines, requirements and aid steps in the student’s language — and books the visit in the conversation.

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AI Avatar

A lifelike face that welcomes prospective and international students on your site, explains how to apply and walks them to a booked visit.

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Virtual Campus Visit

Virtual campus visit: the campus, each school’s programs, how aid works, what orientation looks like — narrated by AI, questions answered, any hour.

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Inquiries & Applications

Request-information, visit, application-start and RSVP forms worked in minutes — from form to booked visit; stealth applicants met in the chat.

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Constituent Records

One front-office record per constituent from prospective student to alumna: every call, chat, form, visit and request. Not the academic record — the conversation record.

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AI E-mail

Admissions, registrar, department and alumni inboxes answered from your approved policies; anything about a named student routed with a draft ready.

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Fees & Proposals

Cost estimates from your published tuition, fee, housing and dining schedules; continuing-education and corporate proposals — sent as a clean document, followed up.

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Yield & Follow-up

Yield and melt sequences: the undeposited admit, the missing document, the silent recommender, orientation, reunion, the giving-day thank-you — stopped when a person should call.

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Visits & Appointments

Campus visits, group tours, interviews, advising and aid appointments, drop-ins and facility visits booked into the right calendar from phone, chat or email.

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Service Desk Training

Admissions call-center, one-stop and registrar staff — and each semester’s new student workers — trained on your policies before the first shift.

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Requests & Cases

Transcript, enrollment-verification, hold, document, address-change and partner requests filed as tracked cases and routed to the right office.

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Funnel & Yield Forecast

Inquiry-to-enrollment forecast from real conversations — which admits will deposit, which deposits will melt, which visits may no-show, with the WHY.

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Feeders & Partners

Feeder high schools, community colleges, agents, employers, research sponsors and foundations mapped as organizations — who sends students, who is going quiet.

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Add AI to what you have

Keep your student information, application and alumni systems — the AI answers, books and files, then writes it back.

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Protection

Daily caps on every AI resource: decision day, deadline day and giving day run as usual; a script hammering your visit widget costs a capped, known amount.

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What happens to every inquiry — in your campus

AnswersBooksServesSellsFollows upSupportsReports
Student contact

A call to admissions at 8:05 AM, a chat from an applicant in another time zone at 3 AM, a registrar email in add/drop week, an alumna asking about reunion, an industry partner asking about a lab — any hour, in any of 40 languages.

Answer

Programs, requirements, deadlines, transfer-credit policy, published tuition and fees, how aid works, office hours, event details — from your approved information only. No source, no claim.

Understand

Prospective, applicant, admitted, enrolled or alumna; which school, program or campus; which office — admissions, registrar, bursar, aid, housing, international, department, advancement — your routing rules applied in the conversation. Anything about a named student’s record goes to a person.

Act

Book the visit or the advising appointment, send the program information, file the transcript request to the registrar, start the follow-up, transfer to the counselor with the context whispered in, call back the hang-up.

Follow up

The visit reminder, the application left at step three, the missing recommendation, the admit who has not deposited, the deposit that may melt over the summer, orientation, the reunion RSVP, the giving-day thank-you — on schedule, until done.

Record & report

Every touch on the constituent’s front-office record. Every morning a briefing for enrollment, student services and advancement: what was handled overnight, who needs a person today.

AI-driven end to end. A person wherever your rules require it. Anything about a named student’s record, aid or standing, anything about welfare or safety, and anything outside your approved information waits for your staff; the routine, the AI handles and reports.

One knowledge base feeds every channel

Websites, uploads, pages and articles, Q&A, battle cards, images and videos — you approve it once, and phone, chat, email, demos and quotes all answer from the same verified source. No source, no claim.

Knowledge — the verified knowledge base and website sync
The verified knowledge the AI answers from: documents, the website synced page by page, facts and corrections — never model memory.

40 languages, one bill, a help drawer over every screen

Languages and website translation, billing with plans, top-ups and alerts, onboarding, users & security, and the help drawer that answers from the platform manual — the plumbing that comes with it.

Languages — 40 languages, one knowledge
The language packs: which of the 40 languages are on, greetings and voices per language.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Private by architecture

Your Front Office runs in a private Cloudflare environment dedicated to your company — your own data-processing container, not a shared pool. Your knowledge stays yours: it never trains global models like GPT or Grok, and it is never shared.

  • Private data-processing environment per company
  • Grounded only in your knowledge
  • Claim guard: no source, no claim
  • Private environment option: an isolated environment with enterprise-grade security certifications, on request
Front Office settings — users, roles and security
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.
Auto-Call — outbound AI calls on your rules

Auto-Call — the AI calls your students

Not only answering. From an automated event (a due date, a ready order, tomorrow’s appointment), a scheduled funnel or a list, the AI calls your registered contacts and announces your message — or talks as an agent: answers the question, moves the appointment, confirms, collects the missing detail. Call window, attempts, voicemail policy and consent rules are yours; every call is transcribed.

  • “Hi Jordan, this is Westfield University Admissions: your enrollment deposit is due Friday to hold your place for the fall.”
  • “Hi Maya, this is Westfield University: you are invited to a campus visit. Would Saturday the 8th or the 15th work for you and your family?”

Scheduled Auto-Call comes inside a solution — see pricing; calling back the hang-ups is part of AI Phone. How it works, in the Phone chapter ›

The same Front Office, by job

The jobs a campus names most often — each explained in full: what falls through the cracks today, a day with the AI on the job, every function seen from that job.

All applications ›

Questions, answered

Does the AI make admission, aid or transfer-credit decisions?

No. It answers only from the information your institution publishes and approves — programs, requirements, deadlines, published tuition and fee schedules, aid policy and steps, transfer-credit policy. It does not decide who is admitted, what a specific student is awarded or which credits transfer: those questions are filed as a case for admissions, the aid office or the registrar with the transcript attached, or transferred to a person. Welfare and safety matters go to the person on duty immediately. No source, no claim.

What happens to student and alumni information?

Your Front Office runs on a private data-processing environment dedicated to your institution; your information never trains public models and is never shared. It works on the front-office record — contacts, conversations, bookings, requests — not on the academic record, the aid file or the gift record. Institutions whose policies require an isolated environment with specific certifications ask for a private environment — available on request.

Does it replace our student information system or admissions platform?

No. It sits in front of them: the AI answers, books and follows up, then writes bookings, contacts and cases back through Connectors — native calendar sync, webhooks and API. Your student information system, application platform and alumni database stay the record; the difference is that nobody has to type the applicant’s call into them.

Try it free on your own campus. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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