Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Marketing Agencies. An answering service for marketing agencies that books the call

AI Phone is an answering service for marketing agencies that picks up the agency line on the first ring, at lunch, on pitch days and after the studio closes. It tells a prospect from a client, a journalist or a vendor, asks your qualifying questions and books the discovery call, or rings the person you named and says who is calling first.

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Zanus AI · AI Phone · Messages
Answering service for marketing agencies: messages callers dictated, each written out for its person, real Zanus AI screen

Messages

A prospect's request, a journalist's deadline, a vendor's pitch: each message is written out for the person it is for, with Call back, Heard and Done.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Discovery calls go to Ana; journalists ring Leo, or leave him a message.”

Lisa“Prospects will be offered Ana's discovery slots, and journalists will ring Leo or leave a message for him. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Marketing Agencies use it

1

A founder calls about a packaging redesign while both partners pitch; the AI asks her budget range and timing, then books Thursday's discovery call.

2

A trade journalist wants a client's spokesperson by 4 PM; the AI rings your PR lead and says who is calling before connecting.

3

A media seller calls for the third time this week; the AI takes the message for the colleague who handles vendors.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
  • A local number in your area, or your own number ported in
  • Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
  • Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
  • Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
  • Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
  • Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
  • Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
  • Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
  • Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
  • Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
  • Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
  • Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
  • Robocalls and telemarketers get one polite goodbye and stay away from your team
  • Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
  • Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

On every call

What an agency phone answering service does on each call

First ring, no menu

Callers say what they need in their own words; nobody waits in a queue or picks from a list of options before a voice answers them.

Prospect, client or vendor

The AI asks why they are calling and routes by reason: briefs to new business, clients to their account manager, media sellers to whoever you name.

The brief, qualified

Services wanted, budget range, timing and how they found you are asked and written on the prospect's record before the partner calls back.

Messages that arrive

The callback number is read back digit by digit and the message filed for the right person, even one dictated in the last seconds before the caller hangs up.

Set-up

After hours answering for marketing agencies in 2 minutes

1

Lisa reads the site

Your services, work and contact pages become the answers, and Lisa asks who leads each discipline and when each person can be reached.

2

Forward the number

Forward the agency line and the AI answers from that moment, with nothing to install and no change of carrier.

3

Choose the evening rules

Pick full AI service, messages only or voicemail for evenings, weekends and studio closures, one department at a time.

4

Hear it for a week

Seven free days on your own line with no credit card, then the report of every call it answered, booked or passed on.

Questions & answers

AI Phone for Marketing Agencies: questions & answers

Is an AI answering service for creative agencies right for a small studio?

Yes, when the same people pitch, run workshops and answer the phone. AI Phone takes the calls those hours would miss, answers from your approved pages, books discovery calls and writes each call down with its transcript and summary, so a five-person studio sounds staffed all day.

Does it cover after hours answering for marketing agencies?

Yes. The line answers day and night; your hours only decide when a person can be reached. Outside them each department runs full AI service, takes messages only or goes to voicemail, and on a studio closure callers hear the message you wrote for that day.

How does a client's call reach the account lead?

The lead's computer, phone app or mobile rings in the order the lead chose, and the AI says who is calling and why before the call connects. When nobody is free, it reads the line you prepared for that hour and takes a message with the number read back.

What does the AI say when a caller asks about fees?

Only what your approved pages say, such as the packages you publish, followed by the offer of a discovery call. It never invents a fee or agrees a scope; both stay with the partner who takes that call.

Can we keep the number on our website?

Yes. Forward the number printed on your site and proposals and calls are answered at once, with no porting and no new phone system. A new local number is also available if the agency wants a second line.

Does it handle call answering for PR agencies when journalists ring?

Yes. A journalist asking for a client's spokesperson is put through to the PR lead you named, who hears who is calling and why before the call connects. When your lead cannot take it, the AI takes the message with the deadline and reads the callback number back.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Marketing Agencies ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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Or call +1 (954) 736-3939 — the AI answers.