AI Front Office for Marketing Agencies. The AI receptionist for marketing agencies and creative studios
Zanus AI is an AI receptionist for marketing agencies that answers every new-business call, website chat, brief form and e-mail, day and night, in the prospect's language. It asks your qualifying questions, books the discovery call with the right partner and hands scope, fees and creative judgment to a person.
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7 days free · per company, never per seat · nothing to install
Easy setup
Answers & books
Sells
Supports
You talk. Lisa sets it up.
You“Discovery calls go to Ana; journalists ring Leo, or leave him a message.”
Lisa“Prospects will be offered Ana's discovery slots, and journalists will ring Leo or leave a message for him. Apply?”
Any setting, in any module · applied only on your yes
Start with the one thing you need. Add more anytime by asking Lisa.
The whole Front Office › · All industries ›
Who reaches you
Who the AI answers for Marketing Agencies
- Founders and marketing directors asking whether you take on a new brand identity or a launch
- Procurement teams sending a request for proposal with a deadline
- Retained clients chasing a status, an extra deliverable or an invoice copy
- Journalists on deadline asking for a client's spokesperson
- Event and podcast producers who want your founder on stage
- Freelancers, media sellers and software vendors pitching your team
The agency front desk
What an AI receptionist for marketing agencies answers
One AI front desk for marketing agencies answers every call, chat, form and mail, so inbound calls, lead capture and call handling all follow the same approved credentials.
New-business calls
AI Phone picks up the agency line on the first ring, so a pitch day leaves no missed calls; it asks a prospect the services, budget range and timing you set, then books the discovery call or takes a message.
Website visitors
AI Webchat answers questions about your disciplines, your process and your published case studies by text or voice in multiple languages, opening the right work page while it talks.
Brief and contact forms
AI Web Forms replies the moment a work-with-us form lands; lead qualification checks the sender's company address and website first, then offers discovery times or a call back.
The agency inboxes
AI E-mail sorts mail to new business, accounts or billing and drafts each routine customer service reply; a desk can be set so a person approves every answer before it leaves.
Discovery calls booked
Appointment scheduling follows the partners' calendars: AI Booking offers only the free slots of the partner who leads that discipline, keeps a rest after client workshops and e-mails the confirmation.
One record per brand
AI CRM keeps all customer interactions, each call, chat, form and mail, on the prospect's record, groups the people of one brand into a company and opens the deal by itself.
A day at the agency
The moments a virtual receptionist for marketing agencies covers
Pitch day
Both partners are presenting across town, and incoming calls still reach the studio. A founder calls about a brand refresh, hears what the studio does and leaves with a discovery call booked for Thursday.
Workshop afternoon
The account team is in a three-hour client workshop. The AI keeps answering calls for them, takes a message or tells the caller when that person is back at the desk.
After the studio closes
A marketing director in another time zone sends the brief form at 7 PM your time. The reply is in her inbox before she closes the laptop.
Launch night
A client's campaign page stops loading at 10 PM. Your rule rings the account lead on duty, and the AI says who is calling and why before connecting.
Award week
Call volume jumps the week your shortlist is announced. Every one of those phone calls is answered at once, asked the same qualifying questions and booked into the partners' free slots.
Monday's new-business meeting
The morning briefing lists the weekend's inquiries, messages and requests, each already on its record with no data entry, so the meeting starts from facts instead of memory.
Real screens
Inside the AI receptionist for marketing agencies
Real Zanus AI screens with demo data, framed for an agency's new-business desk.
Compared
AI receptionist for creative agencies or an answering service?
A call answering service or a team of human virtual receptionists takes a message for the morning; Zanus AI answers from your credentials and books the discovery call while the prospect is still on the line.
| What an agency needs | A person at the front desk | An answering service | Voicemail | Zanus AI |
|---|---|---|---|---|
| Calls during a pitch | Missed when she is in the room | An operator takes a message | A recording heard tonight | Answered: and the discovery call booked on the call |
| Qualifying the brief | Asked when there is time | Rarely, from a script | Not at all | Your questions: services, budget range, timing and category |
| Questions about fees | Passed to a partner later | Noted for a callback | Left on the tape | Your rate card only: and a discovery call for anything custom |
| Prospects abroad | The languages she speaks | One or two languages | Your greeting's language | The caller's own language: on the phone, in the chat and by mail |
| What is written down | What someone remembers | A message by e-mail | A voice file | Every conversation: with transcript and summary on the brand's record |
Guardrails
What the AI hands to a partner or an account lead
Scope and fees
Anything beyond the packages on your rate card becomes a discovery call or a quote that waits for a person's yes; the AI never prices a custom brief.
Creative and strategy
An opinion on a brand, a campaign idea or a media plan belongs to a partner. The AI says so in your words and books that conversation instead.
Results and claims
Only the case-study figures your clients cleared are stated; a sentence your knowledge does not support is held back, so no outcome is ever promised to a prospect.
A client in trouble
A press incident or a site down mid-campaign rings the account lead under your rules, and a statement on the client's behalf is always written by your people.
Candidates and vendors
Job seekers, freelancers and media sellers are routed to the right person for each, so the new-business desk sees briefs instead of sales pitches.
Confidential work
Staff-only pages, such as a client's unreleased launch or approval chain, are answered inside the team and never on the phone, the chat or the inbox.
Set-up
An AI receptionist for advertising agencies, set up in 2 minutes
Lisa reads your site
Lisa, your AI assistant, reads your services, work and about pages, then asks who leads each discipline and which languages the team speaks.
Forward the agency line
Forward the number printed on your site and proposals; from that moment you never miss a call, with no porting and nothing to install.
Name who takes what
Tell Lisa who takes discovery calls, who handles press, who owns each client and what may be said about fees. She applies each change on your yes.
A free week on your line
Run it for 7 days on your own new-business line with no credit card, then read every call, chat and form it handled before you decide.
Questions & answers
Frequently asked questions about AI receptionists for agencies
What does an AI receptionist for marketing agencies do?
The AI receptionist answers the agency's own line, website chat, brief forms and inboxes the way a trained front desk would. Zanus AI tells a prospect from a client, a journalist or a vendor, answers from your approved credentials, books the discovery call and passes anything that needs judgment, such as scope, fees or a client's crisis, to the person you named.
Can a virtual receptionist qualify new-business inquiries?
Yes, with the questions you write. Agencies usually ask the services wanted, the budget range, the timing, the category and how the prospect heard of the studio. The answers land on the prospect's record in AI CRM, so the partner opens the discovery call already knowing whether the brief fits.
Will the AI quote fees or agree scope on the agency's behalf?
No. It reads only what your approved pages and rate card say, for example the packages you choose to publish, and offers a discovery call for everything else. Custom scope, discounts, deadlines and creative opinions stay with your partners, and any quote it drafts waits for an account lead's yes.
What happens when a journalist calls for a client's spokesperson?
Your rule decides. The AI can put the journalist through to your PR lead, telling the lead who is calling and why before the call connects, or take a message with the outlet, the deadline and the callback number read back digit by digit. A never rule in your knowledge keeps it from commenting for any client.
Can it answer prospects who speak another language?
Yes. Callers speak their own language and hear the answer in it, the website chat and the avatar work in 40 languages, and your forms are translated into the languages you add. A brand manager in Madrid hears what your credentials say in English, and calls can be routed by language to a colleague who speaks it.
Is confidential client work kept off public channels?
Yes. Knowledge pages marked staff-only, such as a client's brand rules or an unreleased launch, are answered only inside the team and never surface on the phone, the chat or the inbox. Each person sees what their level and department allow, and personal data is never learned by the automations that improve the knowledge.
How much does an AI receptionist for an agency cost?
It is priced per company, never per seat, so partners, account managers and the studio share one subscription and a new hire adds nothing. You pick the modules your business needs, such as the phone, the chat and the brief forms, and add others later. The plans sit on the pricing page, and the free week needs no credit card.
Can we keep the agency number and our office manager?
Yes. Forward the phone number clients already have, with no porting, and the AI answers calls from that moment. Each department can ring your office manager first and let the AI pick up what she misses, or let the AI answer first on the afternoons the whole studio is in a client workshop.
What does the AI do with a request for proposal?
A mail asking for a proposal opens a request in AI Proposal Studio with its thread and attachments, where the brief is read page by page into its requirements. The sender gets a receipt at once, and only a person of your agency approves and sends the answer.
Can the AI handle a client emergency on launch night?
It finds a person fast. When a client calls because a campaign page is down, your rule rings the account lead on the computer, the phone app or the mobile, in the order the lead chose. If nobody picks up, the AI says the line you prepared, takes the message and, with AI Tickets, opens a request marked by the client's own words.
Does the AI replace our new-business director?
No. It takes the first conversation off the director's desk: the answer at 9 PM, the qualifying questions, the appointment booking and the written record. Which briefs to chase, what to pitch and what to charge stay the director's decisions, made with the whole conversation already in front of them.
How fast is it to set up for a marketing agency?
Two minutes: point your agency number at it and the first call is already answered. Then tell Lisa your services, who leads each discipline, who takes discovery calls and what may be said about fees; she shows every change before and after and applies it only on your yes.
Is it also an AI receptionist for digital marketing agencies that sell search and paid media?
Yes. The qualifying questions are yours, so a digital shop asks which channels a prospect wants, such as search, paid media or social, their budget range and timing, then books the discovery call with the partner for that discipline. Rankings and results are never promised on a call: those questions go to a person.
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.