Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Churches. The answering service for churches that never closes

AI Phone is an answering service for churches that picks up your office line on the first ring, 24/7, in each caller's language. It gives Mass and service times, directions and childcare details, books rooms and clergy appointments, takes messages with the callback number read back, and reaches the person you name for every pastoral or crisis call.

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Zanus AI · AI Phone · Messages

Messages

What each caller dictated is written out for the person it is meant for, with call back, heard and done beside it.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Funeral and hospital calls go to the pastor on call; the AI answers everything else.”

Lisa“Funeral and hospital calls ring the pastor on call first, and a message is taken when nobody answers. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Churches use it

A visitor calls at nine on Saturday night to ask when the early service starts and which door leads to the nursery.

A funeral director calls about Friday's funeral; the AI tells the parish priest who is calling and why before the call connects.

A daughter asks for a hospital visit for her father; the AI takes the ward and room number and reaches the pastor on call.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

What it does

What a church answering service does on every call

A call to the church office is answered and finished on the call whenever the answer is in your pages.

First ring, 24/7

No hold queue and no menu. The AI picks up on evenings, weekends and holidays, and your office hours only decide when a person can be reached.

Times and directions

Mass and service times, which entrance to use, where to park, whether childcare is offered and when the newcomer class meets, all answered from your approved pages.

Messages that reach people

The caller's message is written out, the callback number read back digit by digit, and filed for the pastor, the deacon or the office it is meant for.

Calls put through

When a caller asks for a pastor or the office, the colleague first hears the caller's name and reason, on the computer, the phone app or a mobile.

Bookings on the call

With AI Booking added, a room or a meeting with the clergy is booked into a free slot and confirmed before the caller hangs up.

Every call written down

Each call the AI answers is saved with its transcript and summary, and the morning briefing lists everything that came in overnight.

A church's week

Missed calls a church phone answering service catches

The busiest hours for the phone are the hours nobody at the church can reach it.

Saturday night

The building is dark and visitors are planning tomorrow. They hear the service times, the parking notes and whether the nursery is open.

Sunday between services

Every usher, greeter and staff member is busy at the same moment. A caller asking for the youth minister leaves a full message rather than giving up.

A death in the family

A family or a funeral director calls late at night. The AI reaches the clergy member you named for funerals and writes down what was said.

Christmas and Easter

The biggest weeks of the year bring the same questions many times a day. Each caller gets the published answer, with the parking notes, while the office prepares the services.

After hours

After-hours church answering service for nights and holidays

Your office hours decide when a person answers; the line itself never closes.

Your after-hours rule

Outside office hours choose the full AI service, messages only or voicemail. With the full service, a visitor still hears the times at midnight.

Holiday and closure lines

On Christmas Day, during the staff retreat or on a snow day, callers hear the message you wrote for that day.

When the pastor is busy

When the pastor is in a meeting or at a bedside, the AI takes a message or says when they are back, instead of letting the phone ring out.

An honest line when nobody is free

If nobody can be reached, the caller hears the words you prepared for that hour and leaves a message with the callback number read back.

Pastoral care

Pastoral care calls: what the AI does and never does

A church line carries calls no script can answer, so the AI's job on those calls is to reach a person quickly.

It takes the request

The AI writes down prayer requests, hospital visits and requests to talk in the caller's own words and passes each one to the person you named.

It reaches a person

For the calls you mark, such as a death or a hospital admission, the AI rings the pastor on call on their mobile or the phone app.

It never counsels

No pastoral, medical or crisis counsel comes from the AI. A caller in crisis hears your words telling them to call emergency services.

It follows your rules

A rule in your knowledge, such as never discussing a member's illness with another caller, holds on every call the AI answers.

Compared

Church call answering service options side by side

What a parish office gets from voicemail, a human answering service, a basic AI receptionist and AI Phone.

What the church line needs	Voicemail	A human answering service	A basic AI receptionist	AI Phone
A visitor on Saturday night	A recording heard on Monday	An operator with a script	A greeting and a message	The answer from your pages: with the parking and nursery details
A room request	A callback next week	A note for the office	A message to return	Booked into a free slot: and confirmed before the call ends
A call for the pastor	Left on the tape	Relayed the next morning	Transferred without context	Announced, then connected: with who is calling and why
A caller in crisis	Unheard until morning	Depends on the operator	A generic reply	Your church's own words: then the person you named is reached
What the office reads	A voice message	A message slip	A short note	A transcript and summary: of every call, on the caller's record

Set-up

Set up your church phone answering service in 2 minutes

Forward the line

Forward the church number to the Front Office from your current phone system; calls are answered from that moment, and the number on your sign never changes.

Lisa learns your church

She reads your website and asks about your services, your campuses, your office hours and the languages your congregation speaks.

Name who is on call

Tell her who takes funerals, hospital calls, weddings and rooms, and when each can be reached; she shows the change before you approve it.

Listen before you decide

Call the line yourself, then run the 7-day free trial with no credit card and read the report of every call it answered.

Questions & answers

Questions about an answering service for churches

What is an answering service for churches?

A service that answers a church's calls when nobody in the office can. AI Phone does it with AI, on the first ring and around the clock: it answers from the information your church approved, books rooms and appointments, takes messages and reaches the right person for pastoral calls.

How is an AI church answering service different from a human one?

Most human answering services read a script and leave a message slip for the morning. AI Phone answers the question itself from your pages, books the room or the meeting during the call, and writes every call down with a transcript and a summary for your office.

Can we keep the number printed in our bulletin?

Yes. Forward the church line to your Front Office number and the AI answers from that moment, with no porting. A new local number is also available if you want a separate line for weddings or the parish school.

What does the AI say to a caller in crisis?

The words your church wrote for that moment in the greeting and the knowledge, which tell the caller to call emergency services. Then it reaches the person you named, such as the pastor on call. It never counsels or assesses, and the call is written down.

Does the AI pray with callers or give spiritual advice?

No. It gives no counsel, prayer or spiritual direction in its own words. A prayer request is written in the caller's words and passed to the pastor or prayer team you named, and the caller is told who receives it.

Can callers book a room or a meeting with the pastor on the phone?

Yes, with AI Booking added. The AI offers only the free times of the hall or of that clergy member's calendar, books the one the caller chooses and sends the confirmation before the caller hangs up.

Will callers have to go through a phone menu?

No. There is no menu and no hold queue: callers say what they need in their own words, and the AI answers them or routes them to the office, the pastor on call or the facilities volunteer.

What happens when the pastor on call does not pick up?

The caller hears the honest line you prepared for that moment, and the AI takes a message with the callback number read back digit by digit. The message is filed for the pastor and kept on the caller's record.

Can the AI answer in Spanish or Korean for our other services?

Yes. The AI answers in English and Spanish, in Korean and in the other languages your families speak, so a family asking about the Spanish Mass or the Korean service hears the times you published, and the summary of the call waits on their record for your office.

How much does a church phone answering service cost?

AI Phone is priced per company, never per seat or per receptionist, so the pastor, the administrator and the volunteers share one subscription. The plans are on the pricing page, and the free trial on your own church line runs 7 days with no credit card.

Can the office still answer first when it is staffed?

Yes. Each department picks AI only, AI first or a person first. The office can take the calls on the mornings it is open and leave the evenings, the weekends and the busy Sunday mornings to the AI.

Is AI Phone a virtual receptionist for a church office?

It does that work: it greets callers with your church's name, answers from your approved pages, routes calls, books and takes messages. Unlike a receptionist booked for set hours, it answers every call, including the ones that all arrive together before a Sunday service.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Churches ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.