Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Front Office for Churches. The AI receptionist for churches, parishes and ministries

Zanus AI is an AI receptionist for churches that answers the office line, the website chat, the inbox and the forms, day and night, in each caller's language. It gives Mass and service times, books rooms and meetings with the clergy, welcomes newcomers, and passes every pastoral or crisis call to the person you name.

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Zanus AI · AI Phone · real screen
AI Phone for Churches — real Zanus AI screen
AI PhoneSee how it works ›

You talk. Lisa sets it up.

You“Funeral and hospital calls go to the pastor on call; the AI answers everything else.”

Lisa“Funeral and hospital calls ring the pastor on call first, and a message is taken when nobody answers. Apply?”

Any setting, in any module · applied only on your yes

Start with the one thing you need. Add more anytime by asking Lisa.
The whole Front Office ›  ·  All industries ›

Churches & Faith Communities

Who reaches you

Who the AI answers for Churches

  • First-time visitors asking about service times, parking and the nursery
  • Members looking for a small group, a class or a volunteer team
  • Couples and families planning a wedding, a baptism or a funeral
  • Funeral directors confirming a time with the parish office
  • Scout troops, recovery groups and neighbors asking to use a room
  • Members and neighbors asking for prayer or a pastor's visit

The church office

What the AI receptionist for churches does all week

One front office answers the visitor, the member and the funeral director from the same approved information, on every channel.

The office line, first ring

AI Phone answers the number on your bulletin and sign 24/7, gives Mass and service times, takes messages with the callback number read back and puts a caller through to the right person.

The website chat

AI Webchat answers visitors by text or voice from your own pages: where to park, which door leads to the nursery, how long the service lasts and what people wear.

The parish inbox

AI E-mail sorts mail into desks such as the office, weddings and facilities, drafts each reply from your approved answers and holds anything confidential for a person.

Rooms and appointments

AI Booking offers only the free times of the hall, the classrooms and the clergy's calendars, then confirms the booking and sends a reminder by text or e-mail.

Connect cards and forms

AI Web Forms replies to the connect card, a prayer request or an event sign-up the moment it is sent, in the sender's language, and tells your staff about anything urgent.

One record per person

AI CRM writes each call, chat, e-mail and form onto one record, so whoever follows up with a guest sees what was asked and what is still open.

A church's week

Church office moments a virtual receptionist for churches covers

The calls a church receives do not wait for office hours; they follow the rhythm of services, seasons and families.

Saturday evening

Visitors plan tomorrow: the service times, where to park, whether children are welcome. Each caller is answered from your schedule while the building is dark.

Between Sunday services

Ushers, greeters and staff are all needed at once. The phone keeps ringing, and a caller asking for the youth minister leaves a full message instead of hearing it ring out.

Christmas Eve and Holy Week

The weeks with the most services bring the most questions about them. Times, the children's service and parking notes are answered as often as people ask.

A death in a family

A family or a funeral director calls in the evening about a funeral. The AI reaches the member of the clergy you named and writes down what the family said.

Weekday hospital visits

While the pastor sits with a sick member, the office line keeps answering, and each message waits for the right person with the callback number read back.

Summer programs

Camp and Bible school sign-ups arrive in waves. Forms are answered in seconds, and questions about drop-off times are answered from your program page.

Real screens

The church front desk on real Zanus AI screens

Real screens with demo data, framed for a church's office line, website, inbox, forms and rooms.

AI receptionist for churches: the day's calls with who handled each one and how it ended, real Zanus AI screen
Today's calls The day's calls to the church on one list: the caller, whether the AI or someone on staff answered, the length and the outcome.
Church office calendar: bookings, calls and events of the whole team's week side by side, real Zanus AI screen
The week The whole team's week on one screen, with bookings counted per service, so the office sees a hall booking beside a staff meeting before anyone double-books.
Virtual receptionist for churches on the website: her card waiting in the corner of every page, real Zanus AI screen
Website chat Her card waits in the corner of every page of your website; a visitor taps to talk or types a question about the service.
AI front desk for churches: the e-mails that need a person, each with a suggested next step, real Zanus AI screen
Needs you One list holds only the e-mails that need someone at the office, each with Lisa's suggestion and a button to carry it out.
Church office receptionist for forms: each submission checked, a contact created and the next step run, real Zanus AI screen
Forms A form is filled in, checked, turned into a contact and answered with the next step you chose, and the cards count the last 30 days.
AI answering for church offices: every person who left a name on a call, chat or form, in one list, real Zanus AI screen
People Everyone who leaves a name with an e-mail or a phone number, on any channel, lands on one list with where they came from.
Church requests desk: what needs a person, what the AI answered and what is overdue, real Zanus AI screen
Requests What needs a person, what was answered and what is overdue, with every open request listed below with its channel and priority.
Church e-mail invitations: one campaign to a chosen list, each contact receiving a personal e-mail, real Zanus AI screen
Invitations An invitation or an announcement goes to the list you pick on one date, and each person receives an e-mail written for them, within your daily limit.

Compared

Church office receptionist options: volunteers, services or voicemail

What office volunteers, an answering service, voicemail and Zanus AI each do with the calls, chats and requests a parish office receives in a week.

What a church office needsOffice volunteersA call answering serviceVoicemailZanus AI
Calls on Saturday nightNobody in the buildingAn operator reads a scriptHeard on MondayAnswered on the first ring: from the service times you published
A caller in crisisDepends on who is on dutyA message for the pastorUnheard until morningYour church's own words: telling the caller to call emergency services, then the person you named is reached
Room requestsA paper calendar on the office doorNoted for the administratorA callback listBooked into free times only: with a rest kept after each booking for cleaning
Prayer and care requestsWritten on a slipPassed on the next dayLeft on the tapeWritten in the caller's words: and passed to the person you named
The caller's languageThe languages the volunteer speaksOften one or twoThe greeting's language onlyThe caller's own: on calls, chats and e-mails
What is keptWhat someone remembersA message slipA voice recordingEvery conversation: with its transcript and summary on the person's record

Guardrails

What always goes to a person at your church

The AI handles the questions with a written answer; everything that needs a pastor's heart or a staff member's judgment goes to people.

Prayer and pastoral care

Calls and forms with prayer requests, a visit request or a wish to talk are taken in the person's own words and passed to the pastor or care team you name, never answered with counsel.

Crisis and emergencies

A caller in danger hears your church's words telling them to call emergency services, and the person you named for those moments is reached at once.

Sacraments and ceremonies

Who may marry, be baptized or be buried from the church is the clergy's decision. The AI states your published requirements and books the conversation.

Giving and money

Giving records stay in your church management software. A question about one person's gifts, a refund or a tax matter goes to the finance office.

Children and safeguarding

A concern about a child or a vulnerable adult is passed only to the safeguarding lead you name, with the words kept as they were given.

Belief and teaching

Questions about belief are answered only from what your church published about itself, with an offer to talk with a member of the clergy.

Set-up

Set up an AI front desk for churches in 2 minutes

1

Forward the office line

Forward the number on your bulletin to the Front Office. Calls are answered from that moment, with no porting and no new phone system to install.

2

Lisa reads your website

She reads your pages, finds your Mass and service times, your campuses and your programs, and asks what your office wants callers to hear.

3

Name the people

Tell Lisa who is on call for pastoral care, who handles weddings, funerals and rooms, and when each can be reached. She shows the change before and after.

4

Try it for a week

Run the free trial on your own church line for 7 days, with no credit card, and read every call it answered when the week is over.

Questions & answers

Questions churches ask about an AI receptionist

What is an AI receptionist for churches?

It is software that answers a church's phone, website chat, e-mail and forms the way a trained office volunteer would. Zanus AI answers from the information your church approved, books rooms and appointments with the clergy, takes messages with the callback number read back, and passes pastoral, care and crisis calls to the people you name.

How is AI being used in churches?

Mostly as AI answering for church offices, for the common questions that come back every week: service times, parking, childcare, whether the hall is free and how to join a class. Zanus AI answers those and books what can be booked, which frees the administrator and the clergy for people, while prayer, counsel and every decision about a person stay with your staff.

Can an AI answer the church phone when the office is closed?

Yes. AI Phone answers on the first ring on evenings, weekends and holidays, when the office is closed. You set the call handling after hours, the full AI service, messages only or voicemail, plus the words callers hear on Christmas Day, on a snow day or during the staff retreat.

Does the AI give pastoral counsel or pray with callers?

No. It never offers counsel, prayer or spiritual direction in its own words and never explains doctrine. A request for prayer or a visit is written down in the caller's words and passed to the pastor, prayer team or care minister you name, who decides how to answer and when.

What happens when a caller is in crisis?

The AI says the words your church wrote for that moment in its greeting and knowledge, which tell the caller to call emergency services, and it reaches the person you named, such as the pastor on call. It never assesses or counsels, and the call is written down for your staff to read.

What software do churches use for the front office?

Church management software keeps membership, giving and check-in. Zanus AI is not church management software and does not replace it: it is the front office beside it, answering calls, chats, e-mails and forms, booking rooms and clergy appointments, and keeping one record of every conversation for the person who follows up.

Can families and visitors speak to the AI in their own language?

Yes. It is a multilingual AI receptionist for churches: the phone, the website chat and the e-mail replies follow each person's language, so a family asking about the Spanish Mass or the Korean service hears the times in their own words, taken from the schedule your church published. The chat and the avatar speak 40 languages, typed or spoken.

Will people know they are speaking with an AI?

Yes, whenever they ask: the AI never claims to be a person or a member of the clergy. It greets callers with your church's name, and you decide when a caller is offered a staff member, who that staff member is and what the caller hears when nobody can be reached.

Do we keep the church's phone number?

Yes. Forward the number printed in your bulletin and on your sign to the Front Office, and the AI answers from that moment, with no porting. The office can still pick up first on the mornings it is staffed, and the AI takes the evenings, weekends and busy Sunday mornings.

How much does an AI receptionist for a church cost?

Zanus AI is priced per company, never per seat, so the pastor, the administrator and every volunteer share one subscription. You pick the modules your church needs and add more later. The plans are on the pricing page, the free trial runs 7 days with no credit card, and Auto-Call opens with your first paid plan.

How long does it take to set up for a parish office?

It takes 2 minutes once the line is forwarded. Lisa, your AI assistant, reads your website, then asks for your Mass or service times, your campuses, who is on call for pastoral care and what must always reach a person, and shows each setting before you approve it.

Does the AI handle questions about giving?

It explains the ways to give that your church published and when giving statements are sent. Giving records stay in your church management software, out of the AI's reach, and it gives no tax advice; a question about one person's gifts is passed to the finance office.

What is the best AI for churches?

The one your office can run without a technician: it answers only from what your church approved, never guesses, hands every pastoral call to a person and writes each conversation down. Look for a price per organization rather than per seat, a set-up done by talking and a free trial on your own church line.

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.