Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Phone for Tech Support. An AI voice agent for technical support lines

AI Phone is an AI voice agent for technical support that picks up your support line on the first ring, day and night, and walks callers through set-up and first checks from your manuals. It routes each caller by product line and language, files a ticket when a technician is needed and writes down every call.

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7 days free · per company, never per seat · nothing to install

Or call +1 (954) 736-3939 and hear it answer.

Zanus AI · AI Phone · All support calls

AI voice agent for technical support: every call with its length, outcome, language and handler, real Zanus AI screen

All support calls

Every support call with its length, outcome, language and who handled it; the transcript and summary open in one click, and the list exports.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Route every call that mentions smoke or a burning smell to the on-call engineer.”

Lisa“A rule for the support line: a call that mentions smoke or a burning smell goes to the on-call engineer, at any hour. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Tech Support use it

A caller whose printer shows a paper-feed error hears the clearing steps from the manual while standing at the machine.

Under a rule you set, a caller who mentions a burning smell goes straight to your on-call engineer, who hears why first.

At 11 PM a router owner leaves a message for the network team, and the callback number is read back digit by digit.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Keep your number: forward your existing line to your Front Office line and the AI answers immediately, no porting needed. Port the number in when you decide; we handle it with the carrier
A local number in your area, or your own number ported in
Answers on the first ring, 24/7, 365; your business hours only decide when people are reachable
Human-like voice: you choose the voice and the persona per function, greeting, sales, support, booking, callbacks
Receptionist style, no phone menu: the caller just talks in any of 40 languages; the AI detects the language on the first sentence and switches the whole call
Departments you define, sales, support, booking, billing, technical…, each with its own policy: AI first, operator first, or AI only; each with its own AI specialist when no human is free
Directory of your operators with per-day working hours, languages, the nicknames callers use, vacations and temp-worker expiry
Transfers announce the caller and the reason; your person accepts before the call is connected; the call is pulled back before a mobile voicemail can swallow it
Language routing: a Spanish-speaking caller reaches your Spanish-speaking operator first
Hold music with spoken updates; when a person is unavailable the AI says the honest line you wrote for that time of day
Takes messages with the callback number read back and confirmed, delivered to that person's own inbox
Books appointments live from your calendar during the call; captures the e-mail letter by letter; saves the lead
Every fact from your approved knowledge, prices only from your catalog; with no source it says so and offers a person
Robocalls and telemarketers get one polite goodbye and stay away from your team
Off hours your way: full AI service, take-a-message only, or voicemail; holidays and special closures with the message you write
Every call transcribed into the customer's record with a summary; call log with transcripts, exportable; the morning briefing reads it for you

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Phone does, for every business ›

Works withAI Booking AI Calls Teleprompter AI Calls Transcripts AI Quoting AI Tickets AI Returns & Warranty AI CRM Lisa, your AI assistant

On the support line

Voice AI for tier 1 phone support, from the first ring

A technical support department

Your support department is an AI voice agent with its own name, voice and pace, walking callers through set-up, use and the first checks your manuals describe.

Routed by product and language

Router calls reach the network team and app calls the software team; each department runs AI only, AI first or your engineers first.

A transfer that arrives explained

Your engineer's phone rings on the computer, in the phone app or on a mobile, and they hear who is calling and why before the call connects.

After hours, your choice

Outside your engineers' hours the line keeps full AI troubleshooting, takes messages only or goes to voicemail; on holidays callers hear the message you wrote.

Set up by talking

Set up a 24/7 technical support phone line in 2 minutes

Keep your support number

Point your current support number at the Front Office and the next call is answered, without porting or new hardware.

Let Lisa read your support site

She reads your pages and asks which products you support, your hours and the languages your callers speak.

Name departments and engineers

Tell her the product lines, who takes each one and when, and which reasons go straight to a person.

Hear it answer first

Call your own line during the 7-day trial and read the report of every call it answered before you decide.

AI Phone for Tech Support, trade by trade

By industryHardware & Electronics Software & SaaS Telecom & Internet Providers MedTech Manufacturing E-commerce Utilities Travel Agencies Law Firms Aerospace & Aviation Auto Dealers Automotive OEMs

Questions & answers

AI Phone for Tech Support: questions & answers

Can an AI voice agent handle technical support calls?

Yes, for the first line. AI Phone answers from your approved manuals and knowledge, asks what your support department needs to know and walks the caller through the documented fix. If your documents are silent on a fault, the caller hears that plainly and is offered an engineer or a message, never a guess.

Can callers just say what is wrong instead of using a menu?

Yes. There is no hold queue and no phone menu: callers describe the problem in their own words, the AI understands it by meaning, then answers or sends the call to the right product line.

Is every support call written down?

Yes. Each support call the AI takes lands on the customer's record with the transcript, a summary and how it ended. Managers can follow a live call as it happens, and the morning briefing lists what came in overnight.

Can it open a ticket during the call?

Yes, with AI Tickets. When a caller needs follow-up, the AI opens the ticket on the call, and the transcript lands on it a minute later with Listen for the recording.

Can we keep the support number we already publish?

Yes. Forward that line to the Front Office and the AI answers at once, with no porting, so AI phone support for technical support lines starts on the number customers already know. Should you want the support number itself moved over later, Zanus AI arranges the port with your carrier.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Tech Support ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.