Front Office AI · Tech Support

ZANUS FRONT OFFICE FOR TECH SUPPORT — CALLBACKS & SESSIONS

The engineer callback booked while the customer is still on the line.

Tier-1 could not fix it and the customer needs an engineer: the AI books the callback into the right engineer’s real calendar — by product line, language and time zone — while the customer is still talking. Remote-service sessions, installation appointments and on-site technician visits are booked the same way, with travel time and buffers respected. Reschedules release the slot for the next case. Calendars stay in sync.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

In-person meetings — the booking register

The real Meetings menu: booked by AI in the conversation, synced to your calendars.

What it does

Your scheduling rules

Which engineer covers which product, session lengths, buffers, travel time for field technicians, time zones, on-call hours — encoded once, applied to every booking.

The case attached to the slot

The engineer opens the appointment and finds the transcript, the diagnostic answers and the log — and a Brief Me button before the call.

Calendars synced

Google and Microsoft calendars out of the box; your field-service scheduling system through Connectors.

Inside Booking — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

In-person meetings — the booking register
Bookings for in-person meetings: real slots only, confirmations, the summary handed to whoever takes the meeting.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Meetings with context attached — and Brief Me

Every booked meeting carries the full history: the chat, the call transcript, the demo watched, the quote sent. And every call task now has a Brief Me button — the same brief the AI writes for its own calls, rendered for the human: goal, history highlights, open questions, next step.

  • Booking links for your website and emails
  • Time-zone safe
  • Brief Me — walk into every call the way the AI walks into its own: briefed
  • Available on its own or inside a solution
Meetings with context attached — and Brief Me

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can it book into our field-service system?

Google and Microsoft calendars sync natively. Field-service and dispatch systems connect through webhooks and API in Connectors — the AI books, your system stays the record, nothing is double-booked.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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