AI Live Demo & Remote Service for Tech Support. Remote service sessions, live from your support page.
AI Live Demo and Remote Service lets an engineer, or your avatar, run a live session with the customer from the widget on your support site. Pages and pictures are shared while they talk, the customer asks questions live, and the session is written to the customer's record, so the next agent sees what was covered.
TRY AI LIVE DEMO FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“When chat cannot fix a pairing problem, offer a live session with the device team.”
Lisa“Done: unresolved pairing chats now offer a live session with the device team when someone is available. Should it book a time otherwise?”
Any setting, in any module · applied only on your yes
How Tech Support use it
A customer stuck on step nine of a gateway installation is joined by an engineer who shares the network diagram live.
An engineer walks an IT admin through a migration screen by screen, and the session lands on the account's record.
A tier-1 chat that could not fix a pairing problem turns into a live session with the product specialist.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live presentation to a visitor from the widget, your person or your avatar presents
- Pages and pictures shared while you talk; the visitor asks live
- Remote service sessions written to the record
Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Live Demo & Remote Service does, for every business ›
Works withAI ChatAI AvatarAI Tickets
Questions & answers
AI Live Demo & Remote Service for Tech Support: questions & answers
Can our engineers give remote service from the website?
Yes. AI Live Demo and Remote Service starts a live session from the chat widget, where your engineer presents pages and pictures and the customer asks questions as they go. The session is written to the record.
Can the avatar run a remote session instead of a person?
Yes. Either your person or your AI Avatar presents in the session, and both work from the same pages and pictures. A session that needs judgment stays with your engineer.
Is the remote session kept on the customer's record?
Yes. The session is written to the customer's record, so the next agent who picks up the case can see what was covered and avoid repeating the same steps.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Tech Support ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.