AI Live Demo & Remote Service for Telecom & Internet Providers. A rep guides the router setup live from your site.
AI Live Demo & Remote Service lets a care rep or your avatar start a live session with a visitor from the website widget. The rep shares your setup pictures and plan pages while talking the subscriber through activation, a Wi-Fi placement question or a TV box pairing, and the visitor asks as they go. Each remote service session is written to the subscriber's record.
TRY AI LIVE DEMO FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Offer a live setup session on the activation page during care hours.”
Lisa“Done: visitors on the activation page can start a live setup session with a care rep during care hours; outside them, the avatar presents.”
Any setting, in any module · applied only on your yes
How Telecom & Internet Providers use it
A subscriber stuck activating a new set-top box starts a live session, and the rep shares the pairing pictures step by step.
A business prospect asks for a live walkthrough of the managed Wi-Fi offer; the sales rep presents the pages from the widget.
After a remote session fixes a Wi-Fi placement issue, the session note sits on the record and no truck roll is booked.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Live presentation to a visitor from the widget, your person or your avatar presents
- Pages and pictures shared while you talk; the visitor asks live
- Remote service sessions written to the record
Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Live Demo & Remote Service does, for every business ›
Works withAI ChatAI AvatarAI Tickets
Questions & answers
AI Live Demo & Remote Service for Telecom & Internet Providers: questions & answers
Can a support rep guide a subscriber live from our website?
Yes. From the chat widget, a rep starts a live session, shares pages and pictures from your setup guides while talking, and the subscriber asks questions as they go. The session is written to the subscriber's record.
Can remote service avoid a technician visit?
Sometimes. When the problem is a setup or placement question, a live session can solve it from the website; when it is a line or equipment fault beyond your approved steps, the rep files a trouble ticket and books a visit.
Can the avatar present a plan live when no rep is free?
Yes. The live presentation can be given by your person or your avatar, which presents from your approved plan pages. Questions outside those pages are passed to a rep.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Telecom & Internet Providers ›
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Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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