AI Team Assistant for Telecom & Internet Providers. Care reps ask the AI, not the floor supervisor.
AI Team Assistant answers your care, sales and dispatch staff from internal knowledge subscribers never see: escalation paths, promotion rules, which desk owns which request, technician-area boundaries, the outage-call script. Each answer shows its source, so a new rep learns where the procedure lives instead of asking the supervisor on a busy night.
TRY AI TEAM ASSISTANT FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Add our escalation guide and promotion rules as staff-only knowledge.”
Lisa“Done: the escalation guide and promotion rules are now staff-only knowledge, answered for your team and never shown to subscribers.”
Any setting, in any module · applied only on your yes
How Telecom & Internet Providers use it
A new rep asks who handles a porting dispute and gets the escalation path with the internal page it came from.
A dispatcher asks which crew covers the north fiber zone this week and sees the technician-area page.
A sales rep asks whether a static IP can be added to a residential plan and gets the internal rule.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- An internal assistant for your staff, procedures, prices, policies
- Internal-only knowledge, kept out of everything customers see
- Answers with the source, so people learn where things are
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Team Assistant does, for every business ›
Works withAI File CabinetLisa, your AI assistant
Questions & answers
AI Team Assistant for Telecom & Internet Providers: questions & answers
Can care reps ask an AI about internal procedures?
Yes. AI Team Assistant answers your staff from internal-only knowledge, such as escalation paths and promotion rules, with the source of each answer. That knowledge never appears in the phone, chat or e-mail answers subscribers get.
Does the team assistant read our network or billing systems?
No. It answers from the documents you load as internal knowledge, such as procedures and policies, while live account and network data stay in your own systems.
Who on our team can use it?
Anyone you give access to, from care and sales reps to dispatchers and field technicians, each asking in plain words and getting answers from the documents you approved.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Telecom & Internet Providers ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.