Front Office AI · Telecom

ZANUS FRONT OFFICE FOR TELECOM — AI CHAT & VOICE

Website chat that answers “is it available at my address” — and books the install.

Subscribers ask the website what they would ask the care line: can I get fiber at this address, what is the difference between the two plans, is there an outage in my area, why is the router light red, can I move my service. The AI answers from your approved information, in text or real voice, in 40 languages — and books the installation right there. Anything it cannot verify or source goes to a rep.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what subscribers actually ask

Serviceability from your coverage data, plans and speeds, self-install steps, outage status, what the first bill includes — from your pages and documents only.

Books in the conversation

Serviceable address confirmed, plan chosen, installation window booked, access instructions captured, confirmation sent. No “call us to order”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. No guessing about coverage, restoration times or a specific account’s charges.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Chat — every website conversation, live and past
The chat session monitor: every web-widget conversation, the live ones on a map, transcripts, outcomes and the lead each one produced.
Start free — see it on your own network7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

  • Full funnel in the chat window
  • Instant handover with full transcript
  • Auto dark / light theme, your branding
It closes, then hands over clean

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a subscriber’s account or billing details?

It works on the front-office record — contact details, installs, conversations, requests — and your approved public information. Account-specific billing and network data stay in your billing and network systems; the AI files the question for the right desk with the context attached.

How does it handle a subscriber who wants to cancel?

Your rules: read the approved retention information, take the request after the verification script, or hand the conversation to your retention desk on duty with the transcript. The AI does not negotiate terms or invent offers.

Try it free on your own network. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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