ZANUS FRONT OFFICE FOR RECEPTION — UNANSWERED REQUESTS

The request nobody picked up files itself — and chases the department.

The transfer that rang out, the message slip that was never returned, the invoice question passed between two desks, the complaint the receptionist did not know where to send, the facilities request from a tenant at 9 PM: the AI identifies the caller, files the case with everything they said, routes it to the right team — accounts payable, facilities, communications, a manager — chases it, and keeps the caller informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Who, which organization, what exactly is asked, the reference number, what was already tried — captured in the conversation, so the department does not call back to ask.

Routed and chased by your rules

Invoice disputes to accounts payable, a broken gate to facilities, a complaint to the manager — with the transcript; a case left open reminds the department, not the caller.

Status updates sent

The caller hears when the department picked up, when it answered and when the case was closed — automatically, in their language, on the channel they used.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A caller with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That caller stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI decide the answer to a complaint or a dispute?

No. It files, routes, chases and informs. Every decision is a person’s in the department that owns it; the AI makes sure the request arrives complete and nobody is left wondering who has it.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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