ZANUS FRONT OFFICE FOR ASSOCIATIONS — MEMBER REQUESTS

Member requests that file themselves — nights and weekends included.

An invoice copy needed for reimbursement at 9 PM, a certificate reprint before a job interview, a login that fails the night before the exam window opens, a registration to transfer to a colleague, a chamber member’s directory listing to update, a complaint about the conference hotel: the AI identifies the member, files the request complete, routes it to the right desk — membership, education, events, certification, the manager — and keeps the member informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Member, category, chapter, event or course, what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Invoice copies to membership, certificate reprints to certification, transfers to events, complaints to the manager, grievances to the representative — with the transcript.

Status updates sent

The member hears when the invoice was resent, the certificate mailed or the listing updated — automatically.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own association7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A member with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That member stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI grant appeals or change a member’s standing?

Never. It files, routes and informs. An appeal, an ethics complaint, a disciplinary matter or a grievance is a person’s decision; the AI makes sure the request arrives complete and the member is not left wondering who has it.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own association. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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