Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Reception and Switchboard. A website virtual receptionist that answers and passes on

AI Webchat is a website virtual receptionist that greets visitors on every page, answers by text or voice in their language from your own pages, and opens the page that explains the answer. A question for a department goes to its own person, and a visitor who asks for a human reaches your team with the whole conversation.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Answers

Website virtual receptionist: visitors greeted by the page they read and answered from your website, real Zanus AI screen

Answers

She greets each visitor by the page they are reading and writes the answer from your own website and knowledge, never a guess.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“When visitors ask about deliveries, open the delivery page and answer from it.”

Lisa“Delivery questions in the chat now open your delivery page and are answered from it. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Reception and Switchboard use it

A supplier asks the chat where invoices go; it answers from your supplier page and opens that page beside the answer.

A visitor asks which entrance is open on Saturday; she answers from your access page in the visitor's own language.

Someone who prefers typing asks for a person in billing; the request lands with your team as mail or a ticket.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

The website's front desk

A website virtual receptionist on every page

Greets by the page

Her opening line names the page the visitor is reading and asks what they need, written once by you and shown in each visitor's language.

Answers from your own pages

Opening hours, how to register as a supplier, how to reach press or billing: answered from your pages and approved answers, with the page opened beside the reply.

The right department's person

Lisa greets the visitor, then passes a sales, support or booking question to that department's own person, so the website front desk works like the lobby.

Every session counted

Reception can watch the live sessions on the Website chat page and see what each produced, from an answered question to a ticket for billing.

Moments

Virtual receptionist chat for questions callers used to phone in

Show me the way in

A first-time visitor asks how to find the building; she holds up the picture from your directions page and opens that page under it.

Book a meeting

With AI Booking, a supplier books a slot with the buyer inside the conversation, verified before the meeting enters the book.

Leaving without a word

A visitor who closes the chat early can receive its summary by e-mail at an address that was verified, so the conversation is not lost to your team.

AI Webchat for Reception and Switchboard, trade by trade

By industryLaw Firms Small Business Healthcare Accounting & Tax Firms Consulting Firms Real Estate Enterprise Groups Associations Media Companies Software & SaaS Travel Agencies Hardware & Electronics

Questions & answers

AI Webchat for Reception and Switchboard: questions & answers

Can a website chat work as a virtual receptionist?

Yes. AI Webchat is a chatbot that routes to departments: it greets visitors by the page they are on, answers from your pages, documents and approved answers, and hands each question for a department to that department's person. A question it has no answer for is never guessed; it goes to the reception team instead.

Does the website virtual receptionist speak as well as type?

Yes. Switch the web voice on and a visitor who would rather talk than type taps her picture and asks for the right office out loud, interrupting her as they would a receptionist. Switch it off and the website front desk chat answers in writing only.

How is the chat put on our website?

Your webmaster pastes one line into the site theme once, and the chat appears on every page of the corporate website in your own label and colors. The Website chat page confirms it is installed and shows when a visitor last opened it.

Will the chat pretend to be one of our receptionists?

No. It answers as your organization's AI and never pretends to be a member of the reception team. A visitor who asks for one of your receptionists lands in the Mail queue that needs a person, or becomes a ticket, with the whole conversation attached.

Which languages does the chat answer in?

Forty languages. Her opening lines are written once in your language and shown and spoken in each visitor's, and a formal form of address can be set for a bank, an insurer or a public office.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Reception and Switchboard ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.