Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Quote and Estimate Desks. The AI knowledge base for quote requests and prices.

AI Knowledge is the AI knowledge base for quote requests that every channel of the desk answers from: your website, documents, rules and catalog in one tree. What is included, lead times and delivery areas come from your sources, and a price that is not in your list is never said.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · Rules

Rules

What the AI never says, always says, its scripts and procedures in one table; two rules that clash are paired for you to decide.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: no delivery dates promised to callers asking for a quote.”

Lisa“Rule ready: never promise a delivery date on calls, with its own nightly test. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Quote and Estimate Desks use it

A buyer asks whether delivery is included; the AI answers from your terms page, and a question it cannot ground waits for you.

You dictate a rule against promising delivery dates to callers, and it waits for APPROVE & DEPLOY before going live.

A question about rush lead times shows under Q&A and gaps; you answer it once and every channel knows it.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The start: the first questions, answered typed or by talking
The company: identity, locations, hours, departments, people, catalog
The rules: never, always, scripts, procedures, answers and must-ask
The library: catalog, pages, documents, websites, pictures, videos, software
Websites: your site read again every day, new pages added
Auto-Retraining: every conversation reviewed for gaps and lessons
Quality tests: rule tests, approved answers and picture sets every night
The company file: export and import everything the AI knows

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Knowledge does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Chat for your team AI File Cabinet AI Team Training

Grounded answers

A sales knowledge base the quote desk answers from

The company

Locations, hours, departments, payments and orders, in your own words, so the AI states the facts a buyer asks about before a quote.

The rules

What the AI never says, always says, the questions to ask first and the scripts, each with its scope, its channels and its own test.

The library

The catalog, pages, documents, pictures and videos the AI answers from, topic by topic, with documents up to 25 MB each.

Contradictions paired

Two rules the AI cannot follow at once are shown side by side; you edit one or say which of the two wins.

Ready in 2 minutes

A product knowledge base in 2 minutes

Your website, read

Give Lisa your address; the pages, pictures and videos join the knowledge topic by topic.

The first questions

What you do, what she must never say or promise and how you recommend, answered by talking.

Your rules and files

Add the rules the desk already follows and drop in your terms and brochures; one tree then serves as the knowledge base for sales teams and for customers, each rule with its own test.

Seven days of answers

Try it free, ask it what your customers ask before a quote, and read the quality tests.

AI Knowledge for Quote and Estimate Desks, trade by trade

By industryDistributors Construction Home Services Manufacturing Insurance Agencies Marketing Agencies Logistics Passenger Transportation Small Business Law Firms Software & SaaS Travel Agencies

Questions & answers

AI Knowledge for Quote and Estimate Desks: questions & answers

Can the AI answer price questions without inventing numbers?

Yes. The AI answers from your price list: it takes prices, part numbers and stock from the catalog's own fields and says them as written there. A never rule keeps a price that is not in the list off every channel, and the AI offers a written quote instead.

What does the AI tell a buyer when the answer is not in your sources?

It says so in your words, by default that it needs to verify and get back to the customer. The question lands under Q&A and gaps for you to answer once, for every channel.

How does it stay current when prices or pages change?

Your website is read every day: new pages join, a changed page is read again and a removed one is retired. A price changed in the catalog is the one quoted next.

Can I check that the rules still work?

Yes. Each rule carries a test question with the words its answer must and must not contain, run every night, green or red, and Run now replays it on the spot.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Quote and Estimate Desks ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.