Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Public Service Lines. Appointment scheduling for public offices, booked during the call

AI Booking is appointment scheduling for public offices that books residents into the right calendar while they are still on the phone, in the website chat or on a form: the permit counter, a building inspection at the address, the enrollment advisor, the program interview. It offers only free slots and verifies each resident before the booking enters the book.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Booking · Hours and closures

Appointment scheduling for public offices: hours, closures and blackouts with the reason residents hear, real Zanus AI screen

Hours and closures

Opening hours set once, then a holiday or a training day closed, with the reason residents hear and any visits inside it listed.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Inspections in two-hour turns, never booked the same day as the request.”

Lisa“Inspections now book in two-hour turns, with a minimum notice of one working day. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Public Service Lines use it

A homeowner books Thursday's framing inspection at the site address, with travel time kept between the inspector's other visits.

A family new to the district books an enrollment visit and gets the proof-of-address list in the confirmation.

An applicant asks for a benefits interview; the service is marked for approval, so staff confirm the time first.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

Booked while they wait

Inspection appointment scheduling and counter visits in one book

Each office its own calendar

The permit counter, the records window and each advisor keep their own hours, turn length, rest and minimum notice, and the AI books by those rules.

Field visits at the address

For inspections the AI asks where the work is first, keeps to the postal codes you serve and leaves travel time between visits.

Visits that need approval

Mark a service subject to approval and a booking lands as a request; the resident is told the time is requested, and staff confirm it or offer the next free time.

No-shows followed up

After the grace period a missed visit is marked no-show and one polite re-book message goes out, so the slot returns to residents who are waiting.

Ready in 2 minutes

Counter appointment booking ready in 2 minutes

Name your offices

Tell Lisa the counters, inspections and interviews residents book, and she proposes each service with its hours and turn.

Set hours and closures

Opening hours beside each service's own hours, holiday closures with the reason residents hear, and the notice each kind of visit needs.

Connect the calendar

Connect the work calendar your offices use so their busy times are never offered to a resident, or run the book on its own.

Read the bookings

Run online appointment booking for residents free for 7 days and read every visit the AI booked, confirmed and re-booked, with the channel each one came from.

AI Booking for Public Service Lines, trade by trade

By industryLocal Government Government Agencies Utilities Public Safety Health & Human Services K-12 Schools Higher Education Associations Nonprofits Software & SaaS Travel Agencies Aerospace & Aviation

Questions & answers

AI Booking for Public Service Lines: questions & answers

Can residents book a counter appointment by phone?

Yes. The AI books permit counter appointments during the call from that counter's own calendar, offers only the free times for that kind of visit and sends the confirmation before the resident hangs up, then a reminder by e-mail, or by text once texting is on.

Can each inspector and advisor keep a separate agenda?

Yes. Each provider has the services they serve, where they serve them and their own hours, and a vacation blocks only them. A provider linked to a login sees only their own agenda, and the AI asks which person only when residents may choose.

How is a resident verified before the booking?

By the caller's number on the phone, a code sent by text once texting is on, or a verified e-mail, chosen per service. Nothing enters the book without it, so a prank call cannot take the first inspection slot of the morning.

What happens when the office closes for a holiday?

Closed days are never offered. You enter the closure once with the reason residents hear, and any visits already booked into that time are listed so staff keep, move or cancel each one.

Do walk-ins and staff bookings clash with the AI's?

No. Staff book into the same book, so a slot taken at the counter disappears from what the AI offers. Connect the work calendar your staff already use, and its busy times, read every five minutes, are never offered either.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Public Service Lines ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.