Front Office AI · Public Line

ZANUS FRONT OFFICE FOR PUBLIC LINE — AI CHAT & VOICE

Website chat that files the request — not a deflection bot.

The public asks the website what they would ask the counter: which documents do I need, when is my pickup, how do I enroll my child, is my membership active, where is my request. The AI answers from your approved information, in text or real voice, in 40 languages — and files the outage report or the maintenance request with a tracking number right there. Eligibility, complaints and anything sensitive go to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what the public actually asks

Procedures, checklists, fee tables, schedules, hours, program dates, meeting agendas, how to renew — from your pages and documents only.

Files and books in the conversation

The streetlight report gets a number and an office; the advisor appointment a slot; the records request a date stamp. No “call us during office hours”.

Grounded answers only

The claim guard blocks any statement without a source in your knowledge. Whether someone qualifies, what a rule means, a fee not in the schedule: the office answers.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Chat — every website conversation, live and past
The chat session monitor: every web-widget conversation, the live ones on a map, transcripts, outcomes and the lead each one produced.
Start free — see it on your own organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

  • Full funnel in the chat window
  • Instant handover with full transcript
  • Auto dark / light theme, your branding
It closes, then hands over clean

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see someone’s account, case or student record?

It works on the front-office record — contact details, addresses, requests, conversations — and your approved information. Account-specific details are read back only after the identity checks you set and only where you authorize it; your billing, case and student systems stay where they are.

How does it handle an angry or distressed visitor?

Your rules: hand the conversation to a person on duty, take the complaint as a tracked case for the office head, or book a callback. The AI never argues a decision, never discusses another person’s case, and gives no legal, medical or financial advice beyond the text you approved.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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