ZANUS FRONT OFFICE FOR PUBLIC LINE — FRONT-LINE TRAINING
Front-line staff trained on your procedures — productive in days.
The same knowledge base that answers the public trains your team: which office owns which request, the checklist per procedure, the fee schedule, the storm script, what to say to an angry caller and what never to say about an eligibility case. New hires at the counter or on the phones practice real conversations with the AI before their first live shift, and a team assistant answers staff all day — including internal pages the public never sees.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Role-play the hard calls — the denied application, the shut-off notice, the parent whose child was not placed — with the AI playing the caller.
Internal procedures, on-call rosters, who covers which district or program, which desk handles which request — answered on the field worker’s phone, never on public channels.
Adopt a new fee schedule or a new enrollment rule once; the phone, the chat and the training answer the new way the same day.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real residents
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Does this train field and program staff too?
It trains anyone on the knowledge you load — counter, phones, 311, member services, registrar, and internal procedures for inspectors, crews and outreach workers if you choose. Policy and program content is yours to add; the AI only teaches what you approve.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own organization. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
← Previous: Forecast · Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·