ZANUS FRONT OFFICE FOR CUSTOMER SERVICE — WEB FORMS & REQUESTS

Every “contact us” form worked in minutes, not tomorrow.

The “contact us” form, the “report a problem” form, the return request, the warranty registration, the callback request: they arrive around the clock and today they wait for the morning. The AI acknowledges each one immediately, asks what it needs, answers from your approved knowledge, opens the case or books the callback, and keeps the customer informed — with consent and opt-out rules built in. A form left unanswered is a customer calling the next morning, angrier.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Web Forms — form builder, submissions and downloads

The real Web forms menu: contact, gated downloads, intake — built in the dashboard.

What it does

Forms that become cases

The submission becomes a conversation in minutes: verify the order, request the photo, check eligibility, open the case, confirm the number — no waiting for tomorrow.

Lists the AI contacts for you

A recall notice, a planned outage, a plan migration: import the affected customers and the AI informs them on their preferred channel, in your approved wording.

Your forms, or ours

Keep the forms on your site and connect them, or use the built-in contact, problem-report and return forms — live in minutes with one tag.

Inside Web & Leads — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

From form fill to booked meeting, hands-free

The system itself works the leads: instant grounded reply, demo link, follow-up sequence, booking. Your staff handles only the "needs human" queue.

Response in minutes, 24/7
Every touch logged with transcript
Competitor and free-mail screening built in

From form fill to booked meeting, hands-free

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can we import a list of affected customers?

Yes — upload the list, choose the notice or follow-up sequence, and the AI contacts each customer on their preferred channel in their language. Replies land in your NEEDS HUMAN queue; opt-outs are honored automatically and recorded on the customer’s file.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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