Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Chat for your team for Customer Service. AI chat for customer service teams, every fact sourced

AI Chat for your team is AI chat for customer service teams that searches the web, reads the pages and shows where every fact came from before an agent repeats it to a customer. It never reads your company's records, removes card and bank numbers before any AI sees a message, and is opened per level by your administrator.

TRY AI CHAT FOR YOUR TEAM FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Chat for your team · Ask anything

AI chat for customer service teams: web answers with a phone number confirmed on two sources, real Zanus AI screen

Ask anything

Agents search the web, confirm a phone number on two sources or verify a claim; the chat never reads your company's records.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Who in support may use deep research and web search?”

Lisa“Web search for every support agent and deep research for team leads only, shown before and after. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Customer Service use it

An agent needs a carrier's local depot number; the chat gives it only once it is confirmed on two sources.

A storm threatens deliveries across three states; the agent checks the active weather alerts before warning customers about delays.

A customer quotes a consumer rule about returns; the agent reads the code itself, cited, as general information rather than legal advice.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Web answers: the web searched and read, every fact cited
Fact checking: an independent AI and code check every answer
Verify badges: verified, partly verified or not verifiable
Legal card: the rules, your options and the next steps
Weather: ten days, the alerts in effect and a map
Near me: stores with the stock, the price and the hours
Write it as: a letter, memo, brief or report from cited sentences
Who can use what: AI Chat opened per level and department
Data and privacy: card and bank numbers removed first

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Chat for your team does, for every business ›

Works withAI Time Machine AI Knowledge

What agents ask

AI fact checker for support agents, with every source shown

Numbers confirmed on two sources

A carrier depot, a manufacturer's service line or a city office: a number is given when two sources agree, so the agent calls the right place first.

Weather alerts on the route

Active alerts with their severity and the hour they end, so agents can warn customers of delivery delays with the source in hand.

Verify a claim

Paste what a customer quoted and every fact is looked for on the pages read, with the passage and the source beside it.

Write, translate, summarize

Turn a long customer letter into three lines, translate a reply or draft a memo from the cited sentences only.

Ready in 2 minutes

Set up AI chat for customer service teams in 2 minutes

Open AI Chat

In the dashboard, open AI Chat with Web on and start from a tile: stock near me, verify this, or a phone number.

Choose who uses what

Under Settings, give web search, deep research and files to each level and department of the service desk.

Keep the cards you need

Under Widgets and links, keep the weather, alerts and legal cards on, or switch off what the desk never uses.

Try it on real questions

Run it free for 7 days on your agents' own questions and read the checks behind each answer.

AI Chat for your team for Customer Service, trade by trade

By industrySoftware & SaaS Utilities Travel Agencies E-commerce Consumer Brands Banks & Credit Unions Law Firms Media Companies Aerospace & Aviation Agriculture Auto Dealers Construction

Questions & answers

AI Chat for your team for Customer Service: questions & answers

What does AI chat for customer service teams do?

It answers your agents' questions about the world outside the company: an office's phone number, a supplier's lead time, the weather alerts on a delivery route, a claim a customer quoted. It searches the web, cites every fact and checks it before the agent relies on it.

Does the team chat read customer records?

No. AI Chat answers from the web and never reads your company's records; questions about your own customers and documents belong to the AI Team Assistant. Outside research and customer data stay apart.

How do agents know an answer holds up?

In this AI chat with sources for agents, each answer carries a badge, verified, partly verified or not verifiable, with the count of facts checked. An independent AI from another company and code check that every number, address and date appears on the cited page.

Is the team chat private?

It is an internal AI chat for service desks, owned by the company, not a personal account on a public chatbot. Card numbers, bank accounts and identity numbers are removed before any AI reads a message, temporary chats are never kept, and every person is told administrators can read the chats.

Can it answer a customer's legal question?

It gives general legal information from the state and city codes, cited, not legal advice. An agent can read the rule a customer quoted, but questions about rights or claims still go to the person your policy names.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Customer Service ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.