ZANUS FRONT OFFICE FOR CUSTOMER SERVICE — CALLBACKS & VISITS

The callback or the visit booked while the customer is still talking.

Not every case closes in the conversation: the fault needs a technician, the claim needs a specialist, the device must be exchanged in a store, the customer wants a callback from billing tomorrow morning. The AI books it before the call ends — the right skill, the right territory, the right slot length — in calendars that stay in sync, sends the reminder, and hands the person taking the appointment a Brief Me with the whole story.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

In-person meetings — the booking register

The real Meetings menu: booked by AI in the conversation, synced to your calendars.

What it does

Your scheduling rules

Technician territories and skills, slot lengths per job type, store and branch hours, buffer and travel times — encoded once, applied to every booking.

Booked in the conversation

Phone, chat or email: the callback or the visit is confirmed in seconds, with the case number; reschedules and cancellations release the slot for the next customer.

Brief Me for the agent

Whoever takes the callback or the visit walks in briefed: goal, case history, open questions, next step — the brief the AI writes for its own calls.

Inside Booking — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Meetings with context attached — and Brief Me

Every booked meeting carries the full history: the chat, the call transcript, the demo watched, the quote sent. And every call task now has a Brief Me button — the same brief the AI writes for its own calls, rendered for the human: goal, history highlights, open questions, next step.

Booking links for your website and emails
Time-zone safe
Brief Me — walk into every call the way the AI walks into its own: briefed
Available on its own or inside a solution

Meetings with context attached — and Brief Me

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Which calendars, and what about our field-service system?

Google and Microsoft calendars sync natively. A field-service or dispatch system connects through webhooks and API in Connectors — the AI books, your system stays the record.

What about walk-ins and agent-made bookings?

Your team books in the same calendar with the same rules; the AI sees the slot taken instantly. Nothing is double-booked, and the reminder goes out either way.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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