AI Booking for Retail Stores. Retail store appointment booking for fittings and deliveries.
AI Booking handles retail store appointment booking on the phone, in the website chat, from a web form and on your booking page: the bridal fitting, the personal shopping hour, the ring sizing, the bike tune-up drop-off and the delivery and installation window. It offers only free slots per store and staff member, then confirms and reminds.
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7 days free · per company, never per seat · nothing to install
The day's book
Fittings, consultations and delivery windows from the phone, the chat and the website land in one book, with arrivals and no-shows counted.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Personal shopping takes an hour, Thursday to Saturday, only at the flagship store.”
Lisa“Before: no personal shopping service. After: one-hour sessions Thursday to Saturday at the flagship, confirmed by text. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Retail Stores use it
Four groomsmen book suit fittings one after another on a Saturday morning, each offered only that tailor's free times.
A couple buying a range picks a Thursday installation window, offered only on days your crew serves their postal code.
A shopper books a personal shopping hour for a gift, and the confirmation text says which entrance to use.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
- By service and location: the AI offers the menu, then only the free slots of your live calendar
- Google / Outlook calendar connect; availability rules; buffers
- Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
- Field visits with travel time; several providers with their own calendars
Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Booking does, for every business ›
Works withAI PhoneAI WebchatAI E-mailAI Web FormsLisa, your AI assistant
What it books
Personal shopping appointments and fittings in one book
Each service its own rules
In fitting appointment booking, a hem takes a short slot with a tailor and a bridal fitting an hour with a consultant: each service keeps its length, its rest after and its notice.
Per store and per person
The AI asks which store, offers only that store's free times, and asks for a staff member only when the shopper may choose one.
Verified before it is booked
Nothing enters the book without the caller's number, a texted code or a verified e-mail, so Saturday slots are held by real customers.
A waitlist for busy Saturdays
When the asked time is full the AI offers the waitlist, and a freed place is texted to the next shopper with ten minutes to take it.
2 minutes
Set up retail store appointment booking in 2 minutes
Your locations
Find my locations on my website fills each store's address and time zone, and Lisa asks which services happen at which store.
Your services
Tell Lisa the fittings, sizings, consultations and delivery windows you offer, with their lengths; she shows the before and after.
Your calendar
Connect the work calendar your staff already use so their busy times are never offered to a shopper on the phone or in the chat.
A week of bookings
Run it 7 days free and read every booking it made, confirmed and re-booked across your stores when the week ends.
Questions & answers
AI Booking for Retail Stores: questions & answers
Can customers book a fitting or an alteration at a specific store?
Yes. Each service has its own calendar per location, with its length, its rest after and its minimum notice. The AI asks which store first and offers only that store's free times, and a tailor who works at two stores keeps one agenda.
Can a furniture or appliance store book delivery windows?
Yes. In delivery window booking for stores, a delivery or an installation is a service at the customer's address: the AI asks where first, offers only days for the postal codes you serve with the travel time between homes, and turns an address outside your area into a callback.
How are no-shows handled for in-store appointments?
With in-store appointment booking, a missed fitting is marked NO-SHOW by itself after the grace period, and one polite re-book message goes out. A guest who missed twice in a year is asked to confirm the next booking before it holds a Saturday slot.
Do appointments stay in step with the calendar we already use?
Connect the work calendar your consultants already keep: its busy times are read every five minutes and never offered to a shopper, and each booking is written there as an event.
What does the shopper receive after booking?
The confirmation at once, then a reminder by text, e-mail or both the hours before you choose. Replying to the reminder confirms, cancels or asks for another time, and a reschedule tells the shopper the new time.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Retail Stores ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.