AI Auto-Call for Retail & E-Commerce. Pickup ready, delivery confirmed: the AI places the call.
AI Auto-Call makes the outbound calls that keep retail orders moving: your order is ready for pickup at the Downtown store, your dining set arrives next week, which day suits you, your alteration is done. It dials only when your calling-hours and consent rules allow, tries again when nobody picks up, then e-mails, and logs each answer on the shopper's record.
TRY AI AUTO-CALL FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Call shoppers when pickup orders are ready, between 9 AM and 7 PM only.”
Lisa“Done: ready-for-pickup calls go out between 9 AM and 7 PM, with one retry and an e-mail if nobody answers.”
Any setting, in any module · applied only on your yes
How Retail & E-Commerce use it
A shopper hears that her online order is ready at the Downtown store, which stays open until 8 tonight.
A furniture buyer picks Saturday morning for delivery during the AI's call, and the window is booked on the spot.
Shoppers with an uncollected pickup after five days get a reminder call before the item returns to the shelf.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Outbound calls by the AI: appointment reminders, notices, confirmations, callbacks
- Consent and calling-hours rules; retries and an e-mail fallback when nobody answers
- Every outcome recorded on the register and on the customer's record; a person alerted when needed
Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Auto-Call does, for every business ›
Works withAI PhoneAI BookingAI QuotingAI Tickets
Questions & answers
AI Auto-Call for Retail & E-Commerce: questions & answers
Can an AI call shoppers to confirm delivery windows?
Yes. AI Auto-Call phones the shopper, offers the delivery days your route allows and records the choice. If nobody answers, it retries and then sends an e-mail, and a shopper who needs a person is flagged for your team.
Will the AI call shoppers late at night?
No. Outbound calls go out only inside the calling hours you set, so an order that becomes ready for pickup at 10 PM is announced the next morning. Shoppers who opted out of calls are skipped.
Can it remind shoppers about uncollected pickup orders?
Yes. A reminder call goes out after the number of days you choose, telling the shopper which store holds the item and until when. The outcome is written to the record, so the store team knows who confirmed.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Retail & E-Commerce ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
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Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.