Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Retail Stores. An AI avatar for retail store websites that talks.

AI Avatar is an AI avatar for retail store websites: a face in your chat whose lips follow her voice, answering shoppers by voice or text in their language from your own pages. She shows the pictures of what she talks about and hands a ready buyer to your sales person, whose face and name appear with the voice.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Tap to talk
AI avatar for retail store websites: her face above the chat, with Tap to talk starting the voice, real Zanus AI screen

Tap to talk

The chat opens with her face above the conversation; a tap starts the voice, and her first line names the page the shopper is on.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Give our sales department its own person, a man's voice and a different face.”

Lisa“Before: Lisa speaks for sales. After: sales has its own name, a man's voice and another of the ten looks. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Retail Stores use it

1

A shopper weighing two gas grills taps her face and asks which has the larger cooking area; she answers from your pages and shows both.

2

A visitor who would rather talk than type asks where to park for the garden center and hears the directions in Spanish.

3

Ready to buy a sofa, a shopper is handed to your sales person: the face, the name and the voice change together.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI WebchatLisa, your AI assistant

A face in the chat

A talking avatar for store websites that shows what you sell

Tap to talk

A tap on her picture starts the voice, and her first line names the page the shopper is reading; the shopper can interrupt her like a person.

Shows while she talks

When she talks about a product line with its own page she opens it, and she holds up your pictures when the shopper asks to see.

One person per department

Lisa greets every shopper, then hands over to sales, service or booking, and the face and the name change with the voice.

Only on the pages you choose

Used as an AI avatar for boutiques or for a chain, she shows no face on the pages that must stay without one, and the website lock keeps her voice and face on your own pages only.

2 minutes

Set up the AI avatar for retail store websites in 2 minutes

1

Who speaks

Lisa can greet every shopper, or each department, say footwear or the service desk, gets its own name, voice and one of the ten faces.

2

Preview the pair

Preview opens the face speaking with that voice as a shopper sees it; adjust the pace or the tone if you like.

3

Switch the face on

Tick a face in the chat, choose how it moves, the head motion and the backdrop, then try the chat as a shopper.

4

A week of conversations

Run her free for 7 days on your store's website and read every session she held, with its outcome.

Questions & answers

AI Avatar for Retail Stores: questions & answers

What does an AI avatar do on a store's website?

It gives your store's chat a virtual shopping assistant with a face, one a shopper can question about a product like a sales associate. A shopper taps her picture and talks, or types, and she answers from your approved pages in the shopper's language, opening the right page and holding up your pictures while she speaks.

Will shoppers think the avatar works in the store?

No. She answers as your store's AI assistant and never pretends to be a person she is not. A shopper who wants a person can ask, and the request reaches your team with everything already said.

Can a visitor keep the avatar talking for hours?

No. Session limits stop one visitor from holding her all evening; past the limit that visitor gets the face loop or the text chat, and everyone else keeps her face.

Does the avatar need AI Webchat?

Yes. AI Avatar works on top of AI Webchat and gives the chat on your store's website a face. Whoever you cast for the sales floor or the service counter keeps that name, voice and face on the store line, in AI demos and under your e-mails.

Which languages does the store avatar speak?

The shopper's own. As a multilingual avatar for retail, every voice speaks every language, so the same face answers a visitor in Spanish and the next one in German; where a voice sounds wrong in one language, pick another timbre for that language only.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Retail Stores ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.