AI Team Assistant for Retail & E-Commerce. Associates ask the AI, not the busy manager.
AI Team Assistant answers your associates from internal knowledge shoppers never see: how to process a marketplace return, the staff discount rules, which desk handles a lost parcel, the closing checklist, the steps for a gift-card lookup. Every answer shows its source, so associates learn where things are instead of interrupting the store manager on the floor.
TRY AI TEAM ASSISTANT FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Load the store operations manual and staff discount policy for associates only.”
Lisa“Done: the operations manual and staff discount policy are loaded as internal-only knowledge for associates; shoppers will never see them. Add the holiday procedures?”
Any setting, in any module · applied only on your yes
How Retail & E-Commerce use it
An associate asks how to return an online order at the register and gets the steps with a link to the procedure.
A cashier checks whether the employee discount stacks with a promotion and sees the staff policy page as the source.
On Black Friday morning, a new hire asks where the gift-wrap supplies are kept and gets the stockroom map.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- An internal assistant for your staff, procedures, prices, policies
- Internal-only knowledge, kept out of everything customers see
- Answers with the source, so people learn where things are
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Team Assistant does, for every business ›
Works withAI File CabinetLisa, your AI assistant
Questions & answers
AI Team Assistant for Retail & E-Commerce: questions & answers
Can store associates use an AI assistant for internal procedures?
Yes. AI Team Assistant answers associates from your store procedures, staff policies and internal pricing, with the source attached to every answer. Internal-only knowledge is never shown to shoppers on the phone, chat or e-mail.
Does the team assistant know our current return policy?
Yes, when you update the knowledge it draws from. Change the holiday return window once and the associates' assistant answers with the new rule, the same as your shopper-facing channels.
Is the team assistant useful for a small store team?
Yes. Even with five associates, the questions a manager answers over and over, like void procedures or special-order steps, are answered with the source, leaving the manager free for the floor.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Retail & E-Commerce ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
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Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.