AI Follow-up for Retail & E-Commerce. Quotes, consultations and deliveries followed up.
AI Follow-up runs the sequences a store needs after an inquiry, a quote or a booking: the corporate quote unopened for a week, the consultation that ended without a decision, the reminder before a delivery window, the check-in after the sofa arrives. Each step is written from your knowledge, and a reply stops it and alerts a person.
TRY AI FOLLOW-UP FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“After a design consultation, follow up on day two and day seven, then alert the planner.”
Lisa“Done: design consultations now get a follow-up on day two and day seven; if nobody replies, the planner is alerted. Stop on any reply?”
Any setting, in any module · applied only on your yes
How Retail & E-Commerce use it
A couple who left a kitchen design consultation undecided gets a note on day two answering the countertop question they raised.
A shopper booked for Thursday delivery gets a reminder the day before, with a reply option to move the window.
A school's uniform quote sits unopened; day three brings a short note, and day seven alerts the corporate sales person.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Sequences after a lead, a demo, a quote, a booking, by stage
- Presets suggested from your knowledge; the AI writes and tunes the steps with you
- A reply stops the sequence and alerts the owner; consent rules respected
- Templates in the customer's language; every touch on the customer's record
- Deliverability report: bounces, complaints, engagement
Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Follow-up does, for every business ›
Works withAI MarketingAI Auto-CallAI DemoAI QuotingAI Booking
Questions & answers
AI Follow-up for Retail & E-Commerce: questions & answers
Can AI follow up with shoppers after a store consultation?
Yes. A sequence starts after the booking or the consultation, with steps written from your knowledge and the shopper's own questions. When the shopper replies, the sequence stops and the associate or planner who owns the record is alerted.
Will follow-up e-mails respect shoppers who opt out?
Yes. Consent rules are part of every sequence, and a shopper who opts out stops receiving it. The deliverability report shows bounces, complaints and engagement so your team can see what lands.
Can the store follow up on corporate quotes automatically?
Yes. A sequence after the quote nudges the buyer on the days you choose and stops the moment they reply, alerting your corporate sales person with the whole thread on the record.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Retail & E-Commerce ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.