Front Office AI · Utilities

ZANUS FRONT OFFICE FOR UTILITIES — START/STOP & WEB FORMS

Every start, stop and transfer request worked in minutes, not days.

Start-service forms, stop requests, transfers to a new address, landlord revert-to-owner agreements, rebate applications, contractor sign-ups and contact forms arrive around the clock. The AI acknowledges each one immediately, asks what your rules require, confirms the move date, books the meter visit when one is needed, and keeps following up until the request is complete — with consent and opt-out rules built in. A start request read two days later is a tenant in the dark.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Web Forms — form builder, submissions and downloads

The real Web forms menu: contact, gated downloads, intake — built in the dashboard.

What it does

Forms that lead to a confirmed date

The request becomes a conversation in minutes: verify identity per your rules, confirm the address and date, note the landlord agreement, book the visit, confirm.

Rebate applications never sit

The application acknowledged, the missing document requested, the contractor informed of the status — until the file is complete and handed to your program team.

Your forms, or ours

Keep your website forms and connect them, or use the built-in start, stop and contact forms — live in minutes, in 40 languages.

Inside Web & Leads — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Web Forms — form builder, submissions and downloads
Build the forms on your site, see every submission, verified business emails, downloads, and the automatic follow-up each form triggers (reply, demo link, booking).
Start free — see it on your own utility7 days · no credit card · nothing to install. Give it your website and it is yours to test.

From form fill to booked meeting, hands-free

The system itself works the leads: instant grounded reply, demo link, follow-up sequence, booking. Your staff handles only the "needs human" queue.

  • Response in minutes, 24/7
  • Every touch logged with transcript
  • Competitor and free-mail screening built in
From form fill to booked meeting, hands-free

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can we import a list of customers for an outreach campaign?

Yes — upload the list, choose the sequence (program invitation, paperless enrollment, budget-billing offer, storm-readiness notice), and the AI contacts customers by their preferred channel with your approved wording. Opt-outs are honored automatically.

What about consent and identity checks?

Every form and sequence carries the consent text and opt-out rules you set, and every service request follows the identification steps you define before anything is filed. A customer who opts out is never contacted by that sequence again.

Try it free on your own utility. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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