Front Office AI · Utilities

ZANUS FRONT OFFICE FOR UTILITIES — PROGRAM EXPLAINERS

The program explainer every customer wanted, delivered by AI, the moment they ask.

How the heat-pump rebate works and what paperwork it needs, what a time-of-use rate actually changes, what happens during a smart-meter exchange, how to read the new bill format, how budget billing smooths the winter — presented as an interactive, voice-narrated explainer the customer can interrupt with questions. The AI answers from your approved program pages, in 40 languages, any hour — and sends the application link at the end.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Live Demos — the template demo library and 7-day links

The real Demos menu: templates, active links, completed demos — the whole funnel measurable.

What it does

Scripted by your program team

Your explanation, your eligibility criteria, your checklist, your regulator-approved wording — told the same careful way every time, in the customer’s language.

Interactive Q&A

The customer asks “does my old furnace qualify?” or “will the exchange cut my power?” The AI answers what you approved, or offers a rep.

From explainer to application

The application link sent at the end, the half-finished form followed up — the rebate budget spent on customers instead of returned unspent.

Inside AI Demo — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Live Demos — the template demo library and 7-day links
The scripted demo engine: builder with chapters and pages, approvals, 7-day links, and the player with barge-in.
Start free — see it on your own utility7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Presented by a person — your AI Avatar

Your demos can be fronted by the AI Avatar: a lifelike presenter who delivers the pitch eye-to-eye, reacts to the customer, and answers questions face-to-face.

  • The avatar narrates your approved storyline
  • Face-to-face Q&A — the customer talks to a lifelike AI presenter
  • Same avatar as your chat: one brand persona everywhere
  • Meet the AI Avatar →
Presented by a person — your AI Avatar
Demo Marketing follows up by itself

Demo Marketing follows up by itself

Watched the demo? Personalized nurture starts automatically — follow-up emails grounded in what the customer actually asked during the demo.

  • Per-viewer follow-up sequences
  • Engagement tracking: who watched, how far, what they asked
  • Books the human meeting when the buyer is ready

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the explainer decide eligibility or recommend a rate?

No. Every explainer is written and approved by your utility and states your criteria; the decision on a specific application, and the question “which rate is best for me”, are routed to a person. Questions outside the approved script are answered with “please ask our program team”.

Who builds the explainers?

We build your first ones with you at your Done-for-You AI Launch, from your existing program pages, bill inserts and scripts. After that you create as many variants as you like — one per program, per season, per language.

Try it free on your own utility. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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