AI Auto-Call for Utilities. Planned-outage notices and past-due calls placed for you.
AI Auto-Call places the outbound calls a utility makes every week: the planned service interruption on a street, the confirmation of tomorrow's meter exchange, the past-due reminder that offers the payment options your policy allows, the callback to a customer who hung up in the storm queue. Calling-hours and consent rules decide when it dials; if nobody answers it retries, then sends an e-mail.
TRY AI AUTO-CALL FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Call customers about planned interruptions two days ahead, between 9 AM and 7 PM only.”
Lisa“Done: planned-interruption calls go out two days ahead, only between 9 AM and 7 PM, with an e-mail if nobody answers.”
Any setting, in any module · applied only on your yes
How Utilities use it
Customers on Elm Street hear on Monday that water service is interrupted Tuesday from 9 to noon for a main replacement.
A customer with a past-due balance is offered the arrangement your written policy allows, and anything beyond it is routed to billing.
Everyone who abandoned the storm queue is called back once lines calm down and asked whether their outage is already reported.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Outbound calls by the AI: appointment reminders, notices, confirmations, callbacks
- Consent and calling-hours rules; retries and an e-mail fallback when nobody answers
- Every outcome recorded on the register and on the customer's record; a person alerted when needed
Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Auto-Call does, for every business ›
Works withAI PhoneAI BookingAI QuotingAI Tickets
Questions & answers
AI Auto-Call for Utilities: questions & answers
Can an AI call utility customers about planned outages?
Yes. AI Auto-Call phones the affected customers with your approved notice, inside the calling hours and consent rules you set. When nobody answers it retries, then sends an e-mail, and every outcome is recorded on the customer's record.
Can the AI make past-due calls and offer payment arrangements?
It reminds and offers only what your written policy allows. A customer who asks for more time than the policy gives, or mentions a medical need tied to service, is routed to your billing desk with the call outcome attached.
Will the AI call utility customers late at night?
No. Calling-hours rules decide when outbound calls may go out, so a callback created during an overnight storm waits for the morning hour you allow. Customers who asked not to be called are skipped.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Utilities ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.