Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Knowledge for Inbound Sales. The knowledge base for inbound sales answers.

AI Knowledge is the knowledge base for inbound sales that every channel answers from: your website, your documents, your rules and your catalog in one tree. A buyer's question it cannot answer is never guessed; the AI says it will verify and come back, and the question waits for your team to answer once.

TRY AI KNOWLEDGE FREENo credit card · Ready in 2 minutes

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Knowledge · One tree
Knowledge base for inbound sales: the rules, pages and pictures the AI answers from, in one tree, real Zanus AI screen

One tree

Your company's facts, the rules the AI follows, the pages it answers from, the pictures it can show and what waits for your review.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Add a rule: never quote a delivery date to a new prospect.”

Lisa“A NEVER rule will keep delivery dates away from new prospects, with its own nightly test. Approve and deploy?”

You talk. Lisa sets it up. Applied only on your yes.

How Inbound Sales use it

1

A caller asks whether you integrate with his accounting tool; the AI answers from your pages or says it will verify.

2

A rule says never promise a delivery date on the phone, and the AI keeps to it on every sales call.

3

A buyer's question nobody had answered lands under Q&A and gaps; answered once, every channel knows it.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • The start: the first questions, answered typed or by talking
  • The company: identity, locations, hours, departments, people, catalog
  • The rules: never, always, scripts, procedures, answers and must-ask
  • The library: catalog, pages, documents, websites, pictures, videos, software
  • Websites: your site read again every day, new pages added
  • Auto-Retraining: every conversation reviewed for gaps and lessons
  • Quality tests: rule tests, approved answers and picture sets every night
  • The company file: export and import everything the AI knows

One company brain

A sales knowledge base every channel answers from

One tree

The company, the rules and the library in one tree: your facts, what the AI never says or always says, and the sources it answers from.

The questions to ask first

The rules include the questions to ask first, so the phone and the chat ask what your sales team needs to know before they answer.

Contradictions paired

When two sales rules clash, they sit side by side with the reason, and you decide which one the AI follows.

Gaps answered once

A question nobody had answered waits with the whole conversation; answer it once, typed or by voice, and every channel knows it.

Ready in 2 minutes

Product knowledge for AI sales agents in 2 minutes

1

Your website

Give Lisa your address; the site map and the menu are scanned, and your pages, pictures and videos join topic by topic.

2

The first questions

What you do, what the AI must never say or promise and how you recommend; each answer becomes a rule or a fact.

3

Your rules and files

Add the rules your sales team already follows and drop in your brochures and product sheets; each rule gets its own test.

4

A free week

Run it on your own business for 7 days, ask what your buyers ask and read the quality tests before you decide.

AI Knowledge for Inbound Sales, trade by trade

By industrySoftware & SaaSMarketing AgenciesConsulting FirmsReal EstateAuto DealersInsurance AgenciesMortgage & LendingManufacturingWealth ManagementSmall BusinessTravel AgenciesAerospace & Aviation

Questions & answers

Questions about a knowledge base for inbound sales

Why does an inbound sales AI need a knowledge base?

Because every answer your phone, mail and demos give a buyer comes from it, and the website chat needs a chatbot knowledge base for sales just as much. AI Knowledge holds your website, documents, rules and catalog in one tree, and the AI answers only from those passages, nothing from the open web.

What happens when a buyer asks something the knowledge does not cover?

It says so in your words. A sentence your knowledge does not support is held back, the AI says it will verify and come back, and the question lands under Q&A and gaps for your team to answer once, for every channel.

Are prices quoted from the knowledge base?

Prices, part numbers and stock are read from the catalog's structured facts and recited as they stand. A price missing from the list is never spoken on any channel; the buyer is offered a written quote instead.

How do I keep sales answers up to date?

Your website is read again every day: new pages join with their pictures and videos, and a page that left the site is retired. Teach a change by talking, approve it, and each rule's own test runs every night.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Inbound Sales ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.