Zanus AI for Public Safety. Every non-emergency call answered. Every record in order.
Front OfficeResidents, victims and attorneys’ offices answered on the non-emergency line, chat and e-mail: is my report ready, how do I get a copy, when is visitation; fingerprinting booked, and every caller in danger told to dial 911.
Back OfficeRecords requests, report copies, training records and procurement files filed and checked; every release deadline and training renewal on the calendar, and every view of a record on the audit log.
Zanus AI Front Office
Front Office for Public Safety With your residents, requesters and families
Who reaches youResidents asking whether their report is readyVictims and witnesses following up on a case numberAttorneys' offices and insurers requesting accident reportsEmployers and volunteers needing fingerprinting appointmentsFamilies booking visitation or sending mail to someone in custodyJurors and parties checking published court-date logistics
Answers & books
AI PhoneThe non-emergency number answered on the first ring.AI BookingFingerprinting and visitation booked inside the call.AI ChatIs my report ready? Answered on the records page.AI E-mailThe records inbox answered; subpoenas routed to a person.AI Web FormsRecords requests acknowledged in seconds, complete on arrival.AI AvatarA patient face that explains visitation and records requests.Sells
AI CRMEvery request and caller on one front-office record.AI QuotingFees from your published schedule, with a payment link.AI Follow-upUnfinished permit applications chased politely until complete.AI MarketingProgram notices and preparedness e-mails to opted-in residents.AI Auto-CallYour report is ready: the call placed for you.AI DemoHow a records request works, explained on demand.AI MeetingsCommunity planning meetings with notes on the record.Zanus AI Back Office
Back Office for Public Safety Inside your department
Create unlimited AI automations just by talking to the AI. Records requests, report copies, training records and procurement files filed and checked; every release deadline and training renewal on the calendar, and every view of a record on the audit log.
Automates
AI AutomationsSay it once: every records request gets its file and its due date.AI TasksRelease letters and proposed redactions drafted for your clerk’s review.AI ApprovalsNo record, letter or redaction is released without your clerk’s OK.AI DashboardToday’s requests due, pending reports and expiring trainings on one screen.Knows your company
AI AssistantAnswers clerks from your general orders and records policy, with the source.AI AnalysisReads a records request file and reports what is still missing.AI ArchiveReports, photos and recorded audio stored and found in seconds.AI VectorstoreEach requester’s and victim’s information kept private and searchable.AI LibraryLearns your general orders, records policy and state public records law.AI TranscriptsRecorded statements and community meetings transcribed and recapped.AI MailroomEvery subpoena, request and letter filed where it belongs.Runs your business
AI CustomersEach requester, victim and attorney’s office on its own private record.AI CasesEach citizen complaint handled on its own facts, kept confidential.AI ProjectsRecords backlogs and community programs run with tasks, owners, dates.AI DesignEvacuation maps, station layouts and flyers revised from your words.AI SuppliersVendors at hand; fingerprint cards and print supplies re-ordered on stock.AI InventoryEvery records service you offer, from report copies to prints, kept current.AI MarketingSafety classes and program dates sent to residents who opted in.Your team
AI TeamworkRecords, fire prevention and court staff share each task; nothing is lost.AI TrainingNew clerks trained on your general orders and records procedures.AI IntegrationsAdds AI to your records management and court software.AI Apps & RobotsApps and robots built to order for your records unit.Privacy & auditWho sees which record, and every view and action on record.Live Demos
See it working for your agency.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Public Safety: questions & answers
Does an AI answer 911 or emergency calls?
No. Zanus AI serves only the non-emergency public desk: records, report status, permits, appointments, visitation and community programs. When a caller on the non-emergency line describes danger, the AI reads your approved instruction word for word, hang up and dial 911, or transfers at once by your rules. It never assesses, triages or dispatches.
Can an AI answer a police non-emergency line?
Yes. AI Phone answers your ten-digit non-emergency number and records-desk lines around the clock from the information your agency publishes. It explains how to get a report copy, books fingerprinting, says which lot holds a towed vehicle and files records requests, so the telecommunicators who also take 911 calls stay free for the emergency queue.
Will the AI give legal advice or details about a case?
No. Court dates, courtrooms and payment windows are given only as the court publishes them. Anything about a specific case, a warrant, a plea, a fine, a protective order or an appeal goes to the clerk's office or the person's attorney, and the AI takes no statements and shares no report contents.
What does the AI hold about residents who contact the agency?
Only the conversation record: who contacted the desk, what was asked, which published source answered it, and what was booked or filed. Case files, incident reports and criminal history never enter the Front Office, and the AI never writes into your records, CAD or court systems. Your agency's information never trains public models.
Can the Back Office help the records unit with release requests?
Yes, as a draft. It logs each request with its legal due date, finds the matching reports and recordings in your archive, and proposes redactions and the release letter; your records clerk decides what is released and approves every page.
Can the Back Office track officer training hours and renewals?
Yes. It keeps each officer’s and clerk’s training records, puts every renewal and required course on the calendar, and reminds the training coordinator before a date passes; the records stay private and every change is on record.
How do the Front Office and the Back Office work together for a public safety agency?
The Front Office answers the non-emergency call, sends anyone in danger to 911, and files the records request or books the fingerprinting; the request, the call transcript and the booking land on the resident’s record in the Back Office, where the records file, the due dates and the clerk’s work take over.
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