Zanus AI for Nonprofits. Every donor answered. Every grant report on time.
Front OfficeDonors asking whether a gift went through, volunteers booking Saturday shifts and families asking about intake, answered by phone, chat and e-mail; gift changes filed for finance and anyone in crisis put through to staff.
Back OfficeDonor and gift records, grant applications and reports drafted from program data, board packs, volunteer schedules and in-kind receipts kept in order; every grant deadline and report date on the calendar, with an owner.
Zanus AI Front Office
Front Office for Nonprofits With your donors, volunteers and participants
Who reaches youDonors asking whether a gift went through or how to get a tax receiptMonthly donors whose card changed or who want to pause a giftVolunteers, students needing service hours and corporate groups booking shiftsFamilies, caseworkers and schools asking about programs and intakeSponsors, foundations and grant partners asking about packages and reportsIn-kind donors offering food, furniture or a car
Answers & books
AI PhoneThe main line answered while staff run the distribution.AI BookingSaturday shifts filled, with capacity respected.AI ChatYour website answers 'did my gift go through' at midnight.AI E-mailThe donations inbox answered, gift changes handed to finance.AI Web FormsVolunteer sign-ups answered before the enthusiasm fades.AI AvatarA warm face for people nervous about asking for help.Sells
AI CRMDonors, volunteers and partners on one supporter record.AI QuotingSponsorship packages sent from your approved tiers, same day.AI Follow-upFirst-time donors thanked, sign-ups never left waiting.AI MarketingYear-end appeals and giving-day reminders to the right supporters.AI Auto-CallShift confirmations and thank-you calls placed for you.AI DemoVolunteer orientation, ready the minute someone signs up.AI MeetingsDonor visits and partner check-ins by video, notes kept.Zanus AI Back Office
Back Office for Nonprofits Inside your organization
Create unlimited AI automations just by talking to the AI. Donor and gift records, grant applications and reports drafted from program data, board packs, volunteer schedules and in-kind receipts kept in order; every grant deadline and report date on the calendar, with an owner.
Automates
AI AutomationsSay it once: every new grant gets its file, its reports and its deadlines.AI TasksGrant narratives, impact reports and thank-you letters drafted in your format.AI ApprovalsNothing goes to a donor, a funder or the board without your OK.AI DashboardToday’s shifts, grant deadlines and unthanked gifts on the first screen.Knows your company
AI AssistantAnswers staff from your program rules and policies, with the source.AI AnalysisReads a donor’s giving history and reports its status and next step.AI ArchiveGrant files, program photos and site-visit videos, found in seconds.AI VectorstoreEach participant’s file kept private and found by meaning.AI LibraryLearns your bylaws, program rules and every funder’s reporting terms.AI TranscriptsBoard meetings and donor visits transcribed and summed up.AI MailroomEvery e-mailed award letter and gift notice filed where it belongs.Runs your business
AI CustomersDonors, volunteers and partners, their gifts and hours on one private record.AI CasesEach participant’s intake and services kept on their own confidential file.AI ProjectsEach grant-funded program as a project: tasks, owners and deadlines.AI DesignAppeal letters, event flyers and report layouts revised from your words.AI SuppliersFood suppliers, printers and venues at hand; supplies re-ordered on need.AI InventoryPantry stock and in-kind goods on hand, from donation to distribution.AI MarketingLapsed donors and past volunteers told what their help made possible.Your team
AI TeamworkStaff and volunteer leads share each program; nothing gets lost.AI TrainingNew staff and volunteers trained from your procedures.AI IntegrationsAdds AI to the donor database and the accounting system you keep.AI Apps & RobotsRobots built to order, from gift receipts to shift rosters.Privacy & auditWho sees which donor or participant file, and every action on record.Live Demos
See it working for your organization.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Nonprofits: questions & answers
Can an AI answer phones for a nonprofit with a small staff?
Yes. AI Phone answers your main line on the first ring while your team runs a distribution, visits a site or sits in a board meeting, and after hours. It answers from your approved information, books volunteer shifts and intake appointments, takes gift-change requests for a person and transfers anyone in crisis to the person on duty.
What does the AI do when a caller is in crisis?
It follows your approved crisis wording first. A caller who is unsafe, without food or shelter tonight or in distress hears your hotline wording, including 911 or 988 where relevant, and is transferred to the staff member on duty. The AI does not counsel or assess; it connects the person to help.
Does the AI decide who is eligible for our programs?
No. It explains the published eligibility criteria your organization approved, what to bring to intake and how to apply. Whether a specific person qualifies is decided by your program team, and the AI never discusses a participant's case with anyone outside the case team.
Can the AI change a donor's recurring gift or take a card number?
No. Changing card details, pausing, cancelling or refunding a gift is filed as a request for your gift-processing person, and the AI takes no card numbers on the phone. It can send your secure giving link and confirm that the request was received.
Can the Back Office draft our grant reports?
Yes. It reads the program data, attendance and outcomes you recorded, follows each funder’s reporting terms and drafts the report in their format; nothing goes to the funder until your program director approves it, and every report date is on the calendar with an owner.
Is a program participant’s information kept apart from donor records?
Yes. Each participant’s intake and services stay on their own confidential file, separate from donor and volunteer records; access is set by role, and every action of the AI and of your staff is on record.
How do the Front Office and the Back Office work together for a nonprofit?
The Front Office answers the volunteer or the family, qualifies the request and books the shift or the intake appointment; the lead, the call transcript and the booking land on the supporter’s record in the Back Office, where the hours, the thank-you and the program dates take over.
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Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.