Zanus AI for Manufacturing. Every dealer answered. Every RFQ compared.
Front OfficeDealers checking lead times and ship dates, buyers sending RFQs with drawings and technicians with a unit down, answered by phone, chat and e-mail; quotes at the account’s tier, the right seal kit by serial number, RMAs filed complete.
Back OfficeSupplier quotes compared line by line against your drawings and specs, BOMs and revisions filed, orders and stock watched, NCRs and quality reports drafted, every PO due date on the calendar.
Zanus AI Front Office
Front Office for Manufacturing With your dealers, buyers and plant technicians
Who reaches youDealers and distributors asking lead time, price at their tier and ship datesOEM and MRO buyers sending RFQs with drawings or spreadsheetsPlant engineers and maintenance technicians with a unit downQuality contacts requesting SDS, certificates and drawing revisionsProspective dealers asking about territories and minimum ordersTrade-show contacts following up on a product seen at the booth
Answers & books
AI PhoneDealer calls answered before the plant even opens.AI BookingThe technician who covers the region, booked during the call.AI ChatLead time and the right part, answered on your site.AI E-mailYour orders@ and parts@ inboxes, answered on your rules.AI Web FormsThe Friday 4:50 PM RFQ answered before the weekend.Sells
AI CRMEvery RFQ, claim and serial number on one account record.AI QuotingQuotes from your price list at the account's tier.AI Follow-upThe quote opened twice and never answered gets chased.AI MarketingThe new price list reaches every dealer the same day.AI Auto-CallShip notices and recurring-order calls placed for you.AI DemoYour product line, walked through at 11 PM.AI Live MeetingsYour application engineer on screen, from the website widget.AI MeetingsDrawing reviews and dealer reviews, with notes and follow-ups.AI Partner PortalNew dealer applications researched before the channel manager reads them.Zanus AI Back Office
Back Office for Manufacturing Inside your plant and office
Create unlimited AI automations just by talking to the AI. Supplier quotes compared line by line against your drawings and specs, BOMs and revisions filed, orders and stock watched, NCRs and quality reports drafted, every PO due date on the calendar.
Automates
AI AutomationsSay it once: every new order gets its traveler, its BOM check and its ship date.AI TasksWork instructions, quote letters and test reports drafted in your format.AI ApprovalsNothing goes to a dealer, a buyer or a supplier without your OK.AI DashboardToday’s late orders, open NCRs and short parts on the first screen.Knows your company
AI AssistantAnswers your planners and inspectors from your work instructions, with the source.AI AnalysisReads an account’s orders, returns and claims and reports findings and status.AI ArchiveEvery drawing revision, inspection photo and test video, found by meaning.AI VectorstoreEach customer’s drawings and specs kept private and searchable.AI LibraryLearns your quality manual, work instructions and customer specs.AI TranscriptsDesign reviews and shift handovers transcribed and summed up.AI MailroomEvery PO, drawing and packing list filed on the right job.Runs your business
AI CustomersAccounts, their tiers, installed serials and history on one record.AI CasesEach warranty claim handled on its own serial, photos and findings.AI ProjectsCustom builds run as projects, from drawing approval to shipment.AI DesignParts and fixtures designed and revised from your words, exported as DXF.AI SuppliersSteel, castings and component suppliers at hand; stock re-ordered on minimums.AI InventoryFinished goods and spare parts by part number, stock always current.AI MarketingOwners reminded when a unit is due for service; dealers told of new parts.Your team
AI TeamworkSales, engineering and the floor share each order on one task.AI TrainingNew operators and inspectors trained from your work instructions.AI IntegrationsAdds AI to the ERP, MES and CAD you already keep.AI Apps & RobotsApps and robots built for your floor’s own routines.Privacy & auditWho opens which customer drawing, and every action on record.Live Demos
See it working for your plant.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Manufacturing: questions & answers
Can an AI answer dealer and customer calls for a manufacturer?
Yes. AI Phone answers your sales, parts, service and accounts lines on the first ring, including the distributor calling from two time zones east before the plant opens. It gives lead time and order status from your approved data, files claims and RMAs, books technicians and transfers engineering questions to a person.
Does the AI give engineering, application or safety advice?
No. It answers only from your approved catalog, spec sheets, manuals, SDS, price lists and policies. Questions about load or pressure ratings, chemical compatibility, tolerances, materials or whether a part suits an application are transferred to an application engineer or the territory rep with the transcript attached, and it never approves a substitution outside your cross-reference.
Can it quote RFQs from our price list?
Yes, for catalog items. AI Quoting builds the quote from your price list and the account's tier, reads prices from the list rather than computing them, and files it for one-click approval or sends it automatically under a cap you set. Engineered-to-order parts, drawings and special pricing are captured complete for the rep.
Who decides warranty coverage when a dealer files a claim?
Your warranty desk does. The AI files the claim complete with serial number, purchase date, dealer, failure description and photos, checks it against your written rules and routes it. A coverage decision, a goodwill repair or an out-of-window exception always waits for a person, and the dealer is kept informed of the status.
Can the Back Office compare supplier quotes against our drawings?
Yes. Send one RFQ with the drawing and the spec to your suppliers; each quote, in any format, is read and laid out line by line against the drawing’s items, quantities and lead times, so your buyer picks with the gaps in plain sight.
Does the Back Office keep the right drawing revision on each order?
Yes. Every drawing and BOM revision is filed with its date and linked to the orders that use it, so planners and inspectors open the revision in effect, and a new revision is flagged on every open order it touches.
How do the Front Office and the Back Office work together for a manufacturer?
The Front Office answers the dealer or the buyer, checks the part number and the account’s tier, and books the technician or sends the quote; the lead, the call transcript and the booking land on the account’s record in the Back Office, where the order, the drawings and your plant’s work take over.
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