Zanus AI for Healthcare. Every patient call answered. Every referral filed.
Front OfficePatients booking or moving a visit, parents calling for a child and referring offices checking a referral, answered by phone, chat and e-mail; visits booked with the right provider and slot length, clinical questions put through to your care team.
Back OfficeReferrals, records requests, prior-auth paperwork and outside results filed on the right patient record; every authorization expiry and recall date on the calendar, medical fields shown only to the roles you allow.
Zanus AI Front Office
Front Office for Healthcare With your patients, families and referring offices
Who reaches youPatients booking, moving or cancelling a visitParents and adult children calling for a family memberReferring offices sending a referral or checking its statusInsurers, pharmacies and employers with a question for the practiceCare homes and caregivers arranging home visitsNew patients asking whether you take their insurance
Answers & books
AI PhoneEvery patient call answered, clinical questions put through to staff.AI BookingVisits booked with the right provider, room and slot length.AI ChatDo you take my insurance, answered on your website.AI E-mailThe practice inbox answered, sensitive messages held for staff.AI Web FormsNew-patient requests and referral forms answered within seconds.AI AvatarA friendly face that explains the first visit.Sells
AI CRMThe patient's front-office record writes itself.AI QuotingSelf-pay estimates from your fee schedule, not from memory.AI Follow-upTreatment plans and new-patient requests followed up, not forgotten.AI MarketingRecalls and seasonal campaigns sent to the right patients.AI Auto-CallReminder calls the day before, recalls when due.AI DemoProcedure explainers patients can stop and question.AI MeetingsHome-care intake and family meetings on video.Zanus AI Back Office
Back Office for Healthcare Inside your practice
Create unlimited AI automations just by talking to the AI. Referrals, records requests, prior-auth paperwork and outside results filed on the right patient record; every authorization expiry and recall date on the calendar, medical fields shown only to the roles you allow.
Automates
AI AutomationsTell it once: every referral is logged, checked for notes and routed to scheduling.AI TasksReferral letters, prior-auth packets and patient handouts drafted in your format.AI ApprovalsNothing goes to a patient, a payer or a referring office without your OK.AI DashboardToday’s open referrals, pending prior auths and schedule gaps on the first screen.Knows your company
AI AssistantAnswers your staff from the practice manual and payer rules, with the source.AI AnalysisSums up a patient’s history and open items for the clinician to review.AI ArchiveEvery imaging report, lab result, consent form and outside record, found in seconds.AI VectorstoreEach patient’s records kept private and found by meaning.AI LibraryLearns your office policies, payer rules, consent forms and state requirements.AI TranscriptsDictations and family meetings transcribed and summed up for the record.AI MailroomEvery faxed referral and outside result filed on the right patient.Runs your business
AI CustomersPatients, guarantors, insurance and contacts on one private record.AI CasesEach patient episode handled on its own notes, results and documents.AI ProjectsMulti-visit treatment plans run as projects: visits, owners and due dates.AI DesignPatient handouts, intake forms and clinic signage laid out from your words.AI SuppliersMedical and dental suppliers on file; gloves and supplies re-ordered on stock.AI InventoryYour visit types, self-pay services and in-office products, always current.AI MarketingRecall notices sent on time; patients told when their order has arrived.Your team
AI TeamworkFront desk, nurses and billing share each referral, step by step.AI TrainingNew front-desk and billing staff trained from your practice manual.AI IntegrationsAdds AI to the practice software and the billing system you keep.AI Apps & RobotsRobots built for your practice’s own routines, like intake packets.Privacy & auditHIPAA compatible: who opens which chart, and every action on record.Live Demos
See it working for your practice.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Healthcare: questions & answers
Can an AI receptionist book patient appointments?
Yes. AI Phone and AI Booking book, move and cancel visits during the call, in the right provider's calendar, location and slot length. New patients get the intake form with their confirmation, and a freed slot can be offered to the waiting list.
Does the AI give medical advice or triage symptoms?
No. It gives no medical advice, assesses no symptoms and triages nothing beyond your written routing rules. Chest pain, trouble breathing, stroke signs, suicidal thoughts and severe bleeding get your approved 911 or 988 wording at once, and clinical questions go to the nurse line or the provider queue.
Can the AI answer 'do you take my insurance'?
Yes, from the accepted-insurers list you publish. It says whether the practice accepts a plan but makes no coverage or eligibility decision for a specific patient. Those questions go to your billing desk with the stated plan already on the record.
What happens to prescription refill and records requests?
They are filed, not approved. The AI captures the medication or the records needed and the pharmacy or destination, then files the request for your staff. No refill is approved and no record is released by the AI.
Can the Back Office sort the referrals and records that arrive by fax?
Yes. The AI Mailroom reads every faxed or e-mailed referral, result and records request, files it on the right patient, flags what is missing, such as the visit notes, and sends it to the desk that handles it. Nothing sits in a fax tray.
Who sees a patient’s medical information in the Back Office?
Only the roles you allow. Medical fields appear only on the record types that need them, each patient’s documents stay private on their own record, and every view and action of the AI and of your staff is on record, HIPAA compatible.
How do the Front Office and the Back Office work together for a medical practice?
The Front Office answers the patient, checks the visit type and the insurance question, and books the visit with the right provider; the request, the call transcript and the booking land on the patient’s record in the Back Office, where the referral, the forms and your staff’s work take over.
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Or call +1 (954) 736-3939 — the AI answers.