Zanus AI for Sports & Live Events. Every fan answered. Every event week on one calendar.
Front OfficeFans asking about doors, will-call, bag policy and parking, season-ticket holders with a renewal and group leaders asking for a block, answered by phone, chat and e-mail; suite tours booked, group proposals sent, safety concerns put through to a person.
Back OfficeVenue and rental contracts, artist riders, credential lists, run-of-show documents and media assets filed and searchable; every settlement, load-in, advance call and permit date on one calendar, with owners.
Zanus AI Front Office
Front Office for Sports & Live Events With your fans, season-ticket holders and groups
Who reaches youFans asking about doors, will-call, bag policy and parkingSeason-ticket holders with renewals, upgrades and seat relocationsGroup leaders and corporate buyers asking about blocks, suites and hospitalityGuests requesting accessible seating, an escort or an assisted-listening deviceEvent organizers who want to rent the venue for a gala or a graduationFans calling the day after about a lost item or a refund
Answers & books
AI PhoneEvery fan call answered, on-sale morning included.AI BookingSuite tours booked with the right premium seller.AI ChatThe bag-policy question answered before fans leave home.AI E-mailTicket-office e-mail answered while the desk sells seats.AI Web FormsGroup and suite inquiries answered in seconds, day or night.AI AvatarA friendly face that explains event day.Sells
AI CRMEvery fan, group leader and suite buyer on one record.AI QuotingGroup and suite proposals straight from your rate sheet.AI Follow-upNo group lead or suite proposal left hanging.AI MarketingRenewal and know-before-you-go e-mails sent by segment.AI Auto-CallRenewal and ticket-ready calls placed for your box office.AI DemoA virtual suite presentation buyers can interrupt.AI Live MeetingsYour premium seller presents the suite live online.AI MeetingsVideo calls with group leaders, notes written for you.Zanus AI Back Office
Back Office for Sports & Live Events Inside your venue or club
Create unlimited AI automations just by talking to the AI. Venue and rental contracts, artist riders, credential lists, run-of-show documents and media assets filed and searchable; every settlement, load-in, advance call and permit date on one calendar, with owners.
Automates
AI AutomationsSay it once: every confirmed date gets its contract, its advance and its staffing.AI TasksRun-of-show sheets, event briefs and staff schedules drafted in your format.AI ApprovalsNothing goes to a promoter, a sponsor or a fan without your OK.AI DashboardToday’s load-ins, open advances and unsigned contracts on the first screen.Knows your company
AI AssistantAnswers your event staff from venue policies and procedures, with the source.AI AnalysisReads a season-ticket holder’s history and reports usage and renewal status.AI ArchiveEvery rider, floor plan, game video and photo, found in seconds.AI VectorstoreEach fan’s and client’s information kept private and searchable.AI LibraryLearns your venue rules, safety procedures and local permit rules.AI TranscriptsAdvance calls and press conferences transcribed and summed up.AI MailroomEvery rider, insurance document and invoice filed on the right event.Runs your business
AI CustomersFans, season-ticket holders and suite clients on one private record.AI CasesEach incident report kept on its own facts, footage and statements.AI ProjectsA gala or graduation rental run as a project, from contract to load-out.AI DesignSeating charts, stage plots and signage revised from your words.AI SuppliersCaterers, security and staging vendors at hand; concessions re-ordered on stock.AI InventoryYour suites, seat blocks, parking and merchandise, always current.AI MarketingFans told when seats open for a sold-out date or a new show goes on sale.Your team
AI TeamworkOperations, box office and security share each event’s tasks in one place.AI TrainingNew ushers and box-office hires trained from your event-day procedures.AI IntegrationsAdds AI to the ticketing and venue software you already keep.AI Apps & RobotsRobots built for your box office and event-day routines.Privacy & auditWho sees which fan or incident file, and every action on record.Live Demos
See it working for your venue or club.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Sports & Live Events: questions & answers
Can an AI answer a box office phone line?
Yes. AI Phone answers your box-office number on the first ring, including on-sale mornings and the two hours before doors, when calls stack up fastest. It answers doors, will-call, transfers and bag policy from your approved information, takes group and suite requests, and transfers anything your rules reserve for staff to the right desk with the reason announced.
What does the AI do when a fan reports a safety or medical problem?
It hands the call to a person immediately. The AI reads only your venue's approved emergency instruction, then transfers to venue security, event control or emergency services as your written protocol says. It never handles a fight, a lost child, a threat or a suspicious item itself, and it files the report so the record is complete afterward.
Can the AI approve a refund or exchange for a fan?
No. It states your published refund and exchange policy, files the case with the order, the event and the reason, and hands the decision to your box-office manager. Exceptions, chargebacks, resale disputes and duplicate or revoked tickets are always a person's call, and the fan is told once the case is decided.
Will the AI tell fans whether a show is canceled because of rain?
Only from your approved statement. Cancellations, postponements, weather calls and start-time changes are read from the wording your venue publishes, and the AI does not guess whether an event goes ahead. When you update the statement, the phone, chat and e-mail give the new answer on the next contact.
Can the Back Office track contracts and advance deadlines for every event?
Yes. It reads each venue or rental contract and rider, puts the deposit, advance, insurance and settlement dates on the calendar with an owner, and tells the event manager before a date or a document is missed.
Can the Back Office keep incident reports and lost-item files in order?
Yes. Each incident or lost-item report becomes its own file with the time, the place, the photos and the staff statements, shared only with the roles you allow, and kept open until your guest-services lead closes it.
How do the Front Office and the Back Office work together for a venue or a club?
The Front Office answers the group leader or the suite buyer, learns the date and the group size, and books the suite tour; the lead, the call transcript and the booking land on the client’s record in the Back Office, where the contract, the event dates and your operations staff’s work take over.
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.