Zanus AI for Home & Senior Care. Every family answered. Every visit on the schedule.
Front OfficeThe daughter calling after a discharge, the case manager with a referral and the aide calling off a shift, answered day and night; care assessments and tours booked, any change in condition put through to your on-call nurse.
Back OfficeReferral packets, care plans, visit schedules, caregiver onboarding files and payer paperwork kept on the right client record; every 60-day care-plan review, supervisory visit and caregiver license renewal on the calendar.
Zanus AI Front Office
Front Office for Home & Senior Care With your families, case managers and caregivers
Who reaches youAdult children and spouses arranging care for a parent, often from another stateHospital discharge planners, case managers and physicians' offices with a referralFamilies of current clients changing a visit or reporting a late aideCaregivers, aides and nurses calling off a shift or asking about payResidents asking about dining, transport to appointments and activitiesPharmacy, medical-equipment and therapy vendors
Answers & books
AI PhoneEvery family call answered, evenings and weekends too.AI BookingCare assessments and tours booked during the call.AI ChatYour website answers families researching care at midnight.AI E-mailThe intake inbox answered, the delicate threads held for you.AI Web FormsInquiry and referral forms answered in seconds.AI AvatarA calm face that explains how care begins.Sells
AI CRMClient, family and referral source on one record.AI QuotingCare estimates from your rate sheet, never improvised.AI Follow-upThe family that needed to think hears from you.AI MarketingOpen houses and respite news, sent to the right families.AI Auto-CallThe aide's new arrival time, called ahead.AI DemoA narrated tour families can stop and question.AI Live MeetingsYour director presents the community live from your website.AI MeetingsFamily care conferences with everyone on one screen.Zanus AI Back Office
Back Office for Home & Senior Care Inside your agency or community
Create unlimited AI automations just by talking to the AI. Referral packets, care plans, visit schedules, caregiver onboarding files and payer paperwork kept on the right client record; every 60-day care-plan review, supervisory visit and caregiver license renewal on the calendar.
Automates
AI AutomationsSay the rule once: every new referral gets its intake checklist and its dates.AI TasksFamily letters, intake packets and visit summaries prepared in your format.AI ApprovalsNothing goes to a family or a referral source without your OK.AI DashboardToday’s open shifts, missed visits and expiring licenses on the first screen.Knows your company
AI AssistantAnswers your schedulers and caregivers from your policies, with the source.AI AnalysisReviews a client’s visit notes and reports missed visits and open items.AI ArchiveEvery referral packet, visit note, signed consent and photo, found in seconds.AI VectorstoreEach client’s health and family information kept private, found by meaning.AI LibraryLearns your policies, state licensing rules and payer requirements.AI TranscriptsCare conferences and nurse voice notes transcribed and summed up.AI MailroomEvery faxed order and discharge summary filed on the right client.Runs your business
AI CustomersClients, family contacts and payer details on one private record.AI CasesEach client handled on their own orders, notes and documents.AI ProjectsA move-in or a start of care run as a project, with tasks and owners.AI DesignBrochures, care calendars and community floor plans revised from your words.AI SuppliersMedical-supply and pharmacy vendors at hand; gloves re-ordered on stock.AI InventoryYour levels of care, services and room types, always current.AI MarketingFamilies told when a room opens or a respite stay is available.Your team
AI TeamworkIntake, schedulers and nurses share each client; the AI keeps it all.AI TrainingNew caregivers trained from your policies before their first visit.AI IntegrationsAdds AI to the scheduling and clinical software you already keep.AI Apps & RobotsRobots built for your agency’s own routines, from intake to billing.Privacy & auditHIPAA compatible: who reads which client file, every action logged.Live Demos
See it working for your agency.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Home & Senior Care: questions & answers
Can an AI answer calls for a home care agency?
Yes. AI Phone answers your agency line on the first ring, including the evenings, weekends and holidays when family calls peak. It explains your levels of care, service area and the payment types you accept from text you approve, books the care assessment and sends anything about a client's condition to your on-call nurse.
Will the AI give medical or care advice to families?
No. It never assesses a change in condition, never adjusts medications or visit frequency and never says which level of care a parent needs. It describes the levels you offer from approved text and books the assessment, where your nurse or care manager makes that call.
What happens when a caller reports a fall or an emergency?
The AI reads your approved emergency instruction word for word, telling the caller to dial the local emergency number, and transfers to the on-call nurse under your rules. There is no menu to wait in. Hospice symptom calls go to the on-call nurse every time.
Can the AI tell a family whether Medicare or Medicaid will pay for care?
No. It names the payment types you accept, such as private pay, long-term-care insurance, Medicare home health, Medicaid waiver or veterans' programs, and routes coverage and eligibility questions to your intake nurse or billing desk with the stated payer already on the record.
Can the Back Office keep caregiver licenses and training current?
Yes. It reads the expiry date on each caregiver’s license, background check and required training, puts the renewal on the calendar with an owner, and warns the scheduler before a caregiver with an expired document is placed on a visit.
How does the Back Office handle a missed or late visit?
It files the report on the client’s record, tells the scheduler and the family contact with your approved message, and keeps the visit open until a replacement aide is confirmed. Repeated misses show on the first screen of the day.
How do the Front Office and the Back Office work together for a home care agency?
The Front Office answers the family, learns the care needed and the service area, and books the care assessment; the inquiry, the call transcript and the booking land on the client’s record in the Back Office, where the referral packet, the care plan, the visit schedule and your nurses’ work take over.
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Or call +1 (954) 736-3939 — the AI answers.