Front Office AI · Home & Senior Care

ZANUS FRONT OFFICE FOR HOME & SENIOR CARE — CARE & VISIT REQUESTS

Requests that file themselves — nights and weekends included.

A visit change at 9 PM because Dad has a doctor’s appointment, a daughter reporting the aide is forty minutes late, a caregiver calling off tomorrow’s 6 AM shift, an invoice question, a complaint about a resident’s laundry: the AI identifies the client, files the request with everything it needs, routes it to the right person — scheduler, care manager, billing, executive director — and keeps the family informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Tickets — support tickets

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Client, family member, shift, caregiver, date and what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Call-offs and late visits to the scheduler on call, condition changes to the care manager, invoices to billing, complaints to the director — with the transcript.

Status updates sent

The family hears when the shift is covered, the visit moved or the invoice corrected — automatically, before they call again.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Tickets — support tickets
Support tickets opened from chat, phone or email, with status and the AI’s handling.
Start free — see it on your own care organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A client with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That client stays.

  • 24/7 in up to 40 languages
  • Status updates sent automatically
  • Inside a solution — see pricing
Off-hours is where you win

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI change a care plan or assign a caregiver?

Never. It files, routes and informs. Care-plan changes, caregiver assignment and any clinical decision are a person’s; the AI makes sure the request arrives complete and the family is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own care organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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