Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for Home & Senior Care. The website chatbot for home care agencies, open at midnight.

AI Webchat is a website chatbot for home care agencies and senior living communities that answers families by text or voice, in their language, from your own pages. It explains your levels of care and service area, shows community photos when asked, books the assessment or tour in the conversation and passes a worried visitor to your intake team.

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Zanus AI · AI Webchat · Chat on every page
Website chatbot for home care agencies: her card in the corner, ready to talk or to read a question, real Zanus AI screen

Chat on every page

Her card waits in the corner of every page of your agency site; a family taps to talk or types a question about care.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“When a visitor sounds urgent, show our intake number and offer a call back.”

Lisa“Visitors who describe something urgent will see your intake number and the Talk to a specialist chip first. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Home & Senior Care use it

1

A son reading your memory-care page at 11 PM asks whether residents keep their own doctor; the chat answers from your policy page.

2

A visitor asks if you take long-term-care insurance; the chat lists the payment types you accept and offers your intake number.

3

A daughter types that she is exhausted and frightened; the chat shows your intake number and files the conversation for a person.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
  • Knows the page the visitor is on and answers from your pages, files, prices and rules
  • Shows pictures and product screens while it talks; opens the right page of your site and continues there
  • Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
  • Your people take over any chat live in one click, with the context, not a transcript to read
  • Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
  • Optional AI Avatar: the same assistant with a face that talks
  • Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
  • Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

What it answers

A home care chatbot that answers families from your own pages

Levels of care, as you describe them

Companion care, personal care, skilled nursing, respite, memory care and hospice are explained from your text, never as advice on what a parent needs.

Photos of the community

A visitor who asks to see the apartments or the dining room gets your real pictures over the page on a phone, or inside the chat window.

The right page opened

Asking about respite or memory care opens that page of your site, and a visitor who names several topics gets a short guided tour.

Bookings in the conversation

With AI Booking added, the chat offers free assessment or tour times and books one, with the family verified before it enters the book.

Moments

Senior living website chatbot for the hours families research care

After visiting hours

Families compare communities in the evening; each question about pets, visiting hours or transport to appointments is answered from your own pages.

Many languages, one script

Opening lines written once in English greet a Vietnamese or Spanish visitor in their own language, with the formal address where the language has one.

Leaving without a word

A visitor who closes the chat can receive its summary by e-mail with the link to your assessment page, and the inquiry reaches your team.

Questions & answers

Website chatbot questions from home care agencies

Can a home care chatbot explain levels of care to families?

Yes, from the text you approve. The chat describes companion care, personal care, skilled nursing, respite, memory care and hospice the way your pages do, and offers the assessment or the tour as the next step.

Does the chatbot tell a family which care their parent needs?

No. It describes what you offer and never judges what a particular person needs; that decision belongs to your assessment. When it does not know an answer, it does not guess: the question goes to your team and is counted as a gap to fill.

What happens when a family asks for a person in the chat?

On a phone, the Talk to a specialist chip calls your intake number at once. Otherwise the request becomes mail for your team or a ticket, with the whole conversation attached, so nobody asks the family to explain their parent's situation twice.

How is the chatbot added to our agency website?

Paste one line of code in your site theme, once, and every page carries a chatbot for home health agency websites, in your colours and words. Once it is in, the Website chat page reads installed and shows when a visitor last opened it.

Which languages does the AI chat for senior living websites speak?

Forty languages. Her opening lines are written once in your language and shown and spoken in each visitor's, and the formal form of address is used where a language has one and a family writes that way.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Home & Senior Care ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
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