Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Home & Senior Care. In-home assessment scheduling during the family's first call.

AI Booking handles in-home assessment scheduling for home care and home health agencies, and tour booking for senior living communities, on the phone, in the website chat and on your forms. It asks where care is needed first, offers only the truly free times of your intake nurses or tour directors, verifies the family and sends the confirmation and reminders. It does not roster caregivers.

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Zanus AI · AI Booking · Assessment rules
In-home assessment scheduling: a visit at the client's address with its length and rest, real Zanus AI screen

Assessment rules

An assessment held at the client's home keeps its own length, arrival times and rest after it, so the AI books only what a nurse can reach.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Assessments are ninety minutes, weekdays only, with travel time between homes.”

Lisa“Assessments will be ninety minutes on weekdays, with travel time kept between two homes. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Home & Senior Care use it

1

A daughter in another state books a Thursday assessment at her mother's address, inside the postal codes you serve.

2

A couple reading the memory-care page books a Saturday tour in the chat, at the community they chose.

3

An address outside your service area becomes a callback for intake instead of a booking nobody could serve.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
  • By service and location: the AI offers the menu, then only the free slots of your live calendar
  • Google / Outlook calendar connect; availability rules; buffers
  • Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
  • Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI PhoneAI WebchatAI E-mailAI Web FormsLisa, your AI assistant

What it books

In-home assessment scheduling at the family's address, without double-booking a nurse

Each nurse's own calendar

Each intake nurse or care manager is a provider with the services they serve and their own hours, and a vacation blocks only that person.

Address first

The AI asks where care is needed before it offers a time; the postal codes you serve and the travel time between visits are kept.

Tours with the right director

Each community keeps its own location, timezone and tour hours, and the AI asks the family which community they would like to visit.

Confirmed and reminded

The confirmation leaves at once and the reminder goes by text, e-mail or both, as many hours before the visit as you choose.

What it is not

Senior living tour scheduling and assessments, not caregiver shift rostering

Not shift scheduling

AI Booking does not roster caregivers, match aides to clients or verify visits; that work stays in your agency-management or EVV system.

No promised start date

The AI books only what the calendar shows as free and never promises a start of care or a named caregiver beyond your approved text.

Requests you approve

With home care consultation booking set subject to approval, each one lands as a REQUEST; the family hears the time is requested until your coordinator confirms it.

Questions & answers

In-home assessment scheduling questions

Is AI Booking home care scheduling software for caregiver shifts?

No. It books the appointments families ask for: in-home assessments, consultations with intake and community tours. Rostering caregivers, matching aides to clients and electronic visit verification stay in your agency-management system, and the AI never promises a particular caregiver.

Can families book an in-home assessment at night?

Yes. Assessment booking for home health agencies runs on the phone, in the website chat, from a web form and on your booking page at any hour, into the free times of your intake nurses. The confirmation goes out at once, and a reminder follows by text, e-mail or both.

Can each senior living community keep its own tour hours?

Yes. With online tour booking for senior living, each community is a location with its own address and timezone, each tour says where it happens, and the AI asks which community the family wants to visit. Opening hours, closures and holidays are set per location, with the reason a family hears.

What happens when a family misses the assessment?

After the grace period the booking is marked NO-SHOW by itself and, with the rule on, the family receives one polite message offering a new time. A family that missed twice in a year is asked to confirm at the next booking.

How is the family verified before the booking is made?

By the caller's number on the phone, a code sent by text, a verified e-mail, or your coordinator's word when she books by hand. You choose per service, and a place still waiting for its code is held for the time the service sets.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Home & Senior Care ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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