Industries›Consumer Goods

Zanus AI for Distributors. Every order call answered. Every invoice matched.

Front OfficeContractors calling from the truck at 6:30 AM, dealers re-ordering and purchasing agents with a PO answered on the branch line, chat and e-mail: stock by branch, their tier, cutoff and will-call status; re-orders taken.

Back OfficeSupplier POs, vendor invoices and receipts matched three ways; SKU stock watched across warehouses, carrier tracking and proofs of delivery filed on the order, and the stock-out report ready every Friday.

Wholesale & Distributors
Front Office · with your contractors, dealers and buyersBack Office · inside your branches and warehouses

Zanus AI Front Office

Front Office for Distributors With your contractors, dealers and buyers

Who reaches youContractors and installers calling from the truck before 7 AMIndependent retailers, dealers and sub-distributors re-orderingPlant maintenance techs and purchasing agents with a PORestaurants, body shops and farm co-ops buying on accountCustomers' AP clerks asking for invoice copies and creditsSupplier reps and carriers about line reviews and dock times

Zanus AI Back Office

Back Office for Distributors Inside your branches and warehouses

Create unlimited AI automations just by talking to the AI. Supplier POs, vendor invoices and receipts matched three ways; SKU stock watched across warehouses, carrier tracking and proofs of delivery filed on the order, and the stock-out report ready every Friday.

RFQRFQ for DistributorsManufacturers, master distributors, freight carriers and 3PL warehouses: send one request, get their quotes back in any format and read one comparison, line by line.See RFQ ›

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Questions & answers

Zanus AI for Distributors: questions & answers

Can an AI answer stock and price questions for a distributor?

Yes, from the data you approve or connect. It states stock by branch only from the availability you connect, and a price only from your published list and the tier or contract assigned to that account. When there is no source for an item, it says so and offers the inside-sales desk instead of guessing.

Will the AI give a contractor a special price or extend credit terms?

No. Special pricing, net terms, a lifted credit hold and delivery promises outside your approved ETA information stay with your people. The AI transfers the call to the credit desk or the inside-sales lead with the account and the request whispered in, or takes a message for the territory rep.

Can an AI take re-orders over the phone from contractors and stores?

Yes. The buyer names the items or asks for the same as last month, and the AI confirms item, quantity, branch, pickup or delivery and captures the PO number. The re-order lands on the account's record for your order desk, next to every earlier call from that buyer.

What happens when a shipment arrives short, wrong or damaged?

The AI files the claim complete in the same conversation: account, invoice and PO number, item, quantity and what went wrong, with photos requested. It routes the claim to the warehouse, dispatch or AR by your rules and keeps the customer updated. Return approvals and credit memos stay with your staff.

Can the Back Office match vendor invoices to POs and receipts?

Yes. It reads each vendor invoice in whatever format it arrives, matches it to the PO and the receiving record, flags cost, quantity and freight differences and sends only the mismatches to AP for a decision.

Can it re-order from suppliers when stock runs low?

Yes. It watches on-hand and on-order by branch, uses each supplier’s lead time and minimums, and drafts the purchase order for your buyer to approve; once approved, it is sent and tracked until receipt.

How do the Front Office and the Back Office work together for a distributor?

The Front Office answers a new contractor, qualifies the account and books the first will-call pickup; the lead, the call transcript and the booking land on the account’s record in the Back Office, where the pick ticket, the invoice and any backorder take over.

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