Zanus AI for Property Management. Every resident answered. Every unit on record.
Front OfficeOwners asking about assessments, tenants with a leak at 2 AM, prospects asking for a tour and title companies needing an estoppel answered by phone, chat and e-mail; work orders filed with unit and access details.
Back OfficeLeases, violation letters, estoppels, vendor COIs and owner statements filed on the unit and the community; renewals, inspections, board meetings and insurance expiries on the calendar with an owner.
Zanus AI Front Office
Front Office for Property Management With your residents, owners, boards and vendors
Who reaches youHomeowners asking about assessments, gate fobs and bulk pickupTenants with a leak, no heat or a lockoutProspective residents asking about availability and toursBoard members asking for the financial packet or a meeting agendaTitle companies and lenders needing an estoppel before a closingVendors asking for gate codes and access windows
Answers & books
AI PhoneThe 2 AM leak goes to on-call with the unit.AI BookingThe clubhouse booked with the deposit stated.AI ChatTrash day and pool hours answered, requests filed.AI E-mailEstoppel requests and vendor e-mails answered on your rules.AI Web FormsLeasing inquiries answered before they tour somewhere else.AI AvatarA friendly face that welcomes new residents.Sells
AI CRMOne record per unit, owner, tenant and board.AI QuotingManagement proposals and estoppel fees from your schedule.AI Follow-upEvery tour inquiry and board proposal followed up.AI MarketingCommunity notices sent to the right residents only.AI Auto-CallAssessment reminders and visit scheduling calls, placed for you.AI DemoYour management services presented to boards shopping around.AI Live MeetingsLive leasing presentations for applicants who cannot visit.AI MeetingsBoard meetings online, with executive session unrecorded.Zanus AI Back Office
Back Office for Property Management Inside your management company
Create unlimited AI automations just by talking to the AI. Leases, violation letters, estoppels, vendor COIs and owner statements filed on the unit and the community; renewals, inspections, board meetings and insurance expiries on the calendar with an owner.
Automates
AI AutomationsSay it once: every move-in gets its lease file, fob, inspection and welcome.AI TasksBoard packets, violation letters and resale disclosures drafted your way.AI ApprovalsNothing goes to a resident, an owner or the board without your OK.AI DashboardToday’s emergencies, open work orders and expiring leases on the first screen.Knows your company
AI AssistantManagers find what each community’s documents say, with the page cited.AI AnalysisReads a unit’s ledger, work orders and notices and reports where it stands.AI ArchiveMove-in photos, inspection videos and decades of minutes, found by meaning.AI VectorstoreEach owner’s and tenant’s file kept private and searchable.AI LibraryLearns each community’s CC&Rs, rules and your state’s landlord-tenant law.AI TranscriptsBoard meetings transcribed and recapped as draft minutes for the secretary.AI MailroomEvery e-mailed estoppel request, invoice and COI filed on the right community.Runs your business
AI CustomersOwners, tenants and board members, each with their unit, on one private record.AI CasesEach violation, dispute or insurance claim handled on its own facts.AI ProjectsRoof replacements and unit turns as projects: bids, tasks, owners and dates.AI DesignSite maps, parking layouts and notice flyers revised from your words.AI SuppliersVendors on file with their COIs and access rules; supplies re-ordered when low.AI InventoryVacant units, amenities and rentable spaces, always current.AI MarketingRenewal reminders and vacancy news sent to the residents and prospects who fit.Your team
AI TeamworkManager, maintenance and the vendor each see their part of the work order.AI TrainingNew managers trained from your procedures and each community’s history.AI IntegrationsAdds AI to the property management and accounting software you keep.AI Apps & RobotsRobots built for your portfolio’s own routines, from inspections to renewals.Privacy & auditWho sees which owner’s ledger and which unit’s file, and every action on record.Live Demos
See it working for your management company.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Property Management: questions & answers
Can an AI answer calls for an HOA management company?
Yes. AI Phone answers each community's line on the first ring, day and night, and sorts out which community, which unit and whether the caller is an owner or a tenant. It answers from that community's approved information, files the work order and transfers emergencies to on-call.
Does the AI interpret CC&Rs or decide violations?
No. It reads the approved rule as written with its reference, and passes the question of what it means for one owner to the community manager or the board's counsel. Violations, fines, hearings and architectural approvals are decided by people.
What happens when a resident calls about flooding or a gas smell at night?
The AI reads your approved emergency instructions word for word, tells the caller to call 911 where your text says so, and connects the on-call maintenance line first with the unit and issue announced. It does not diagnose or troubleshoot anything.
Will the AI share one resident's information with another?
No. It never discloses a resident's requests, violations or contact details to another resident, a vendor or a realtor. Only what your approved process releases, such as an estoppel to an authorized title company, goes out, and only after your approval step.
Can the Back Office prepare an estoppel or resale package?
Yes. It pulls the unit’s ledger, open violations and governing documents into your estoppel format, drafts the package for your approval, puts the closing date on the calendar and sends it to the title company once you sign off.
Can it keep vendor insurance certificates current?
Yes. Each vendor’s COI is read when it arrives, its expiry date goes on the calendar, the vendor gets a reminder before it lapses, and the manager sees which vendors cannot be sent to a property until a new one is on file.
How do the Front Office and the Back Office work together for a management company?
The Front Office answers the prospect, qualifies the move and books the tour; the lead, the call transcript and the booking land on the resident’s record in the Back Office, where the application, the lease and the move-in dates take over.
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.