AI Team Assistant for MedTech. Staff ask the assistant, not the senior rep.
AI Team Assistant answers your staff from internal documents customers never see: which distributor covers which territory, dealer margins, escalation contacts for quality, how to look up a lot, the loaner rules for each product family. Answers come with the source document, so a new order-desk clerk learns where things live instead of interrupting a colleague.
TRY AI TEAM ASSISTANT FREENo credit card · Ready in 2 minutes7 days free · per company, never per seat · nothing to install
You talk. Lisa sets it up.
You“Load the internal dealer margin sheet for staff only; customers must never see it.”
Lisa“Done: the dealer margin sheet is loaded as internal-only knowledge; staff can ask about it, and it never appears in customer answers.”
Any setting, in any module · applied only on your yes
How MedTech use it
A rep between cases asks the assistant the transfer procedure for moving a consigned set between two hospitals.
An order-desk clerk asks which reagent kits replace a discontinued reference and gets the answer with the bulletin it came from.
A dispatcher asks who is on call for quality this weekend and gets the name from the escalation sheet.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- An internal assistant for your staff, procedures, prices, policies
- Internal-only knowledge, kept out of everything customers see
- Answers with the source, so people learn where things are
Available on its own or inside a solution · See pricing › · Per company, never per seat.
Everything AI Team Assistant does, for every business ›
Works withAI File CabinetLisa, your AI assistant
Questions & answers
AI Team Assistant for MedTech: questions & answers
Can staff ask the AI about internal procedures customers should not see?
Yes. Internal-only knowledge, such as dealer margins or escalation rules, answers your staff and is never shown to customers on the phone, chat or e-mail.
How can a new hire check the assistant's answer?
Each answer cites its source, such as the service procedure or the price bulletin, so the new order-desk clerk can open it and check. Over a few weeks the clerk learns where each product family's documents live.
Does the team assistant help reps in the field?
Yes. A rep can ask from a phone between cases about product compatibility from the catalog, the contract rules for an account or the steps for a consignment transfer, and get the answer with its source.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for MedTech ›
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
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